Public Safety Dispatcher

Public Safety Dispatcher

The Public Safety Dispatcher, reporting to the Assistant Director of Public Safety, acts as a primary emergency contact for the campus, handles all incoming calls through the college switchboard, and coordinates dispatch and deployment of Public Safety and other campus personnel. This position primarily covers weekends, evenings, and nights, which may include holidays. Other shifts may become available as well. Preferred applicants would be available for all shifts as needed.

Primary Duties & Responsibilities:

• Answering all Public Safety phones (emergency and non-emergency) and initiating necessary responses.
• Answering incoming calls received through the campus switchboard and forwarding them to the appropriate office or providing information as needed.
• Monitoring all campus alarm systems (fire, security, etc.).
• Maintaining necessary communications with patrol officers, as well as local law enforcement, fire department, and emergency medical personnel as needed.
• Maintaining necessary shift logs.
• Utilizing the department's computer records management system for reports and data entry.
• Providing front desk assistance to students, employees, and visitors of the College, which may include but not be limited to issuing parking permits, ID cards, and keys.

Qualifications:

• Attainment of a high school diploma or GED.
• Experience in the human services field, first responder/emergency response, or a related field is preferred.
• Excellent written and verbal communication skills.
• Ability to comprehend and maintain a working knowledge of college and departmental rules and regulations.
• Ability to think and act quickly and professionally in sensitive situations.
• Ability to work cooperatively with other Public Safety staff, College employees, and local law enforcement officials.
• Ability to work and communicate well with college-aged adults in a multicultural environment.
• Ability to work on an on-call basis to cover mandatory minimum staffing needs as they arise.
• Computer proficiency required.
• Applicants with previous First Responder experience will be strongly considered.
• Excellent problem-solving and interpersonal skills, including the ability to work well in a team setting with minimal supervision.
• Neat and organized work style, excellent phone etiquette skills, and the ability to handle confidential information.

To Apply:

• Cover letter
• Resume
• List of Three References with Contact Information

The review of applications will begin immediately and continue until the position is filled.

Employee Benefits at Earlham:

• Medical, Dental, and Vision Insurance*
• Company paid Long-Term Disability after 1 year of full-time service*
• Basic and Voluntary Life insurance*
• Employee Assistance Program*
• Campus Store Discount
• Free ticket vouchers for Richmond Symphony Orchestra
• Wellness Center Free Membership or Discount for eligible employees
• Athletic Games-Free entry to all home games
• Free entry into most Theatre/Music shows
• Tuition Benefits for Immediate Family for eligible employees*
• 403(b) Retirement* For eligible employees, Earlham will contribute a non-elective contribution equal to 5% of gross pay after 2 years of service. After 3 years of service, this non-elective contribution increases to 8%. Vesting credit is available for new employees with previous service in the education sector with required documentation.
• Many Wayne County Chamber of Commerce member businesses offer discounts to anyone with an Earlham ID

*All employee benefit offerings are subject to employee eligibility per plan documents.

Earlham College is an equal opportunity employer. Earlham prohibits discrimination, harassment, and retaliation on the basis of race, color, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, veteran status, genetic information, religion, or any other characteristic protected by federal, state, or local law. This commitment covers every part of employment, including recruitment, hiring, compensation, promotion, and termination.

Earlham provides reasonable accommodations, as required by the Americans with Disabilities Act and Indiana law, for disability, pregnancy, and religious practice. To request an accommodation during the application process or in the role, contact the Office of Human Resources at View email address on click.appcast.io or View phone number on click.appcast.io.