OPS - Medical Assistant I

CCI Health Services

CCI Health Services' mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone.

Position Summary

We are looking for a Medical Assistant to perform clinical and administrative tasks for both Pediatric and Adult patients under the direct supervision of a licensed physician. The MA will assist with patient preparation for exams, minor office procedures, and with the examination and education of patients. The MA supports other members of the clinical team by assuring optimal patient flow, managing a variable and unpredictable patient volume throughout the workday.

Key Functions & Responsibilities

• Greet patients and family members in a courteous manner.
• Screen patients and document information accurately in patient's chart.
• Escort patients to treatment room, preparing patient with clear instructions.
• Prepare patients for examination and perform routine screening tests.
• Measure and record vital signs.
• Assist with medical procedures.
• Perform Phlebotomy, EKG, and collection of lab specimens.
• Educate patients and family members concerning the visit and procedures performed.
• Provide all proper discharge and follow up instructions to patients.
• Perform outreach calls to patients and specialty offices as requested.
• Check electronic outbox of providers and address urgent issues.
• Complete EHR data entry
• Adhere to all safety protocols including standard precautions, transmission-based precautions, and other infection control policies.

Minimum Qualifications

• High School graduate, or equivalent.
• 1 year experience is preferred; not required.
• Must have current MA Certificate from an accredited school.
• Current BLS/CPR certification required.
• Ability to maintain quality, safety, and / or infection control standards.
• Knowledge of methods, procedures and protocols, including federal, state and local laws
• handling and disposal of hazardous biochemical waste products.
• Communication skills (including appropriate medical terminology)
• Ability to use good reasoning and judgment to react calmly in emergency situations.
• Electronic Medical Record (EMR) experience preferred.
• Bilingual in English and Spanish preferred

Why Work at CCI?

• Extensive benefits plan
• Generous PTO Plan
• 403B Retirement Plan + Employer match up to 4%
• Tuition Reimbursement
• Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance.
• Our providers are insured for malpractice under the Federal Tort Claims Act.

Equal Employment Opportunity (EEO)

CCI Health Services does not unlawfully discriminate based on race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer related or genetic characteristics or any genetic information), marital status, sex, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. All personnel decisions are to be administered in accordance with this policy and in compliance with applicable federal and state law, including, but not limited to, decisions regarding recruitment, selection, training, promotion, compensation, benefits, transfers, lay-offs, tuition assistance, and social and recreational programs.

The CEO & President of CCI and all managerial personnel are committed to this policy and its enforcement. Employees are directed to bring any violation of this policy to the immediate attention of their supervisor, Human Resources, or the CEO & President. Any employee who violates this policy or knowingly retaliates against an employee reporting or complaining of a violation of this policy, shall be subject to immediate corrective action, up to and including termination of employment. Complaints brought under this policy will be promptly investigated and handled with due regard for the privacy and respect of all involved.