Unit Secretary - Inpatient Dual Diagnosis

Job Posting

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The Greater Manchester Region has approximately 2,500 employees. It includes Manchester Memorial Hospital, a 249-bed community hospital, Rockville General, a campus of Manchester Memorial Hospital, a 102-bed facility, a large multispecialty provider group and visiting nurse services. The Greater Manchester Region serves a region of 300,000 people in 19 towns.

Position Summary

Performs a variety of clerical support and other duties to assist the nursing staff in carrying out daily patient care activities. Prepares and maintains patient medical records. Transcribes and expedites physician orders. Functions as a receptionist. Creates a caring and compassionate environment through Core Values of Teamwork, Respect, and Communication. Contributes to a safe, structured, and therapeutic milieu. Reports to the Clinical Coordinator.

Competencies

• Basic computer skills are desirable.
• Must be able to read and communicate effectively in English.
• Must be capable of taking swift and efficient action, including patient restraint when responding to patient emergency codes.

Essential Duties and Responsibilities

Meets, greets, and directs all patients, families, visitors, and health care team members. Provides accurate and appropriate information. Displays and promotes sensitivity to the confidentiality needs of the psychiatric inpatient as evidenced by supervisor observation.

Prepares medical records for new admissions and discharged patients. Maintains accurate medical record during patient stay as evidenced by supervisor observation and chart audits.

Transcribes physician's orders in a timely manner as evidenced by supervisor observation and chart audits. Enters orders in the computer system. Prioritizes orders by identifying those with timed or immediate action. Notifies appropriate nursing staff or department.

Responds appropriately and timely to patient requests, including prompt acknowledgement to patient call bell as evidenced by supervisor observation.