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Business Systems Analysis Sr. Advisor

Staffing the Universe

Business Systems Analysis Sr. Advisor

Location: Austin, TX

Duration: Long Term Contract

Skills Required:

  • Detailed job description
  • Ideal candidate has Avaya Callback Assist implementations
  • Large call center / Contact center experience is a must
  • Telecom carrier experience is nice to have
  • Avaya Breeze implementations are a plus
  • Day to Day Activities:

    • Need a senior level PM for high visibility project to implement Avaya Callback assist globally
    • Will work closely with the Program Manager for Telecom Enablement
    • This may go into next year's roadmap
    • Will work closely with the business supporting Services Deployment and Support, Global Business Operations (Sales and Care), and Dell Financial Services
    • Will work with Avaya account managers and engineers to implement CBA
    • Will work with Dell engineers to implement CBA
    • Waterfall methodology primarily, Agile is a plus
    • Experienced PM skills especially schedule management and risk management
    • What is the work environment like? Fast paced
    • Scrutiny on deliverables
    • Meeting committed timelines
    • Escalations to executive levels can happen fast
    • How does this resource fit into your team? What are the selling points for this position. High visibility project
    • Very involved teammates
Vacancy posted 2 days ago
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