Senior Content Designer I

Senior Content Designer Our client, a commercial banking company, is looking for a Senior Content Designer for their Raleigh, NC / Charlotte NC / Atlanta GA location. Responsibilities: Create clear, engaging, and user-focused content to meet the needs of our clients. Design, edit, and test content for desktop and mobile applications. Continually raise the bar on producing conversational, engaging content with a brand and client focus. Lead design activities in cross-functional development teams to create industry leading experiences for our clients, teammates, and the business. Participate in design driven programs to define insights, create solutions and advocate for client needs. Analyze, plan, and standardize content across digital experiences to meet business goals for aligned team(s). This includes executing content design, user research, content guidelines, and special projects. Design and deliver artifacts across a variety of environments. Strong knowledge of design standards, industry guidelines, and best practices with the ability to push beyond to uncover new and distinctive solutions. Contribute and adhere to the editorial strategy and style guide to ensure consistency and brand alignment across product families within Client. Consult and collaborate with talented teams in a supportive, complex environment and develop an understanding of broader organizational context and goals. Practice quality assurance procedures at each deliverable stage to maintain content integrity and ensure content meets project specifications. Use storytelling and persuasion techniques that build trust with partners and establish long-term relationships. Stay current on trends, theories, methods, and processes. Requirements: Excellent ability to communicate ideas and rationales to influence decision-making Strong understanding and application of industry and discipline standards Excellent time and issue management skills Experience creating artifacts and executing ideas Strong ability to give and accept critique, coaching, and feedback Proficiency in applicable software applications, including Figma and AirTable English language fluency 5+ years in content design, content strategy, or UX writing, focused on desktop and mobile applications/digital platforms. Financial experience is a plus. Excellent writing skills with demonstrated ability to write successfully for digital interfaces and applications. Experience interacting with creative teams, business owners and technical teams. Working knowledge of engineering/development processes, particularly Agile. Comfort level in working within a self-directed culture and navigating ambiguity. A strong passion for improving people's lives through design. A portfolio demonstrating your experience with user-centered content design for desktop and mobile applications. Why Should You Apply? Health Benefits Referral Program Excellent growth and advancement opportunities ICONMA