Executive Director (Enterprise) FT - 6735

Job Description

Job Description

OMB NO: 1625-0120

Expiration Date: 01/30/2025

Announcement: 6735

Opening Date: 05 May 2026 Pay Plan/Series/Pay Band: NF-1101-05

Closing Date: Until Filled Work Schedule: Full Time

Position: Executive Director (Enterprise) Salary: Negotiable

Who May Apply: All Sources Location: Chesapeake, VA – Headquarters

This is a rare opportunity to serve as the senior civilian executive at the forefront of mission support for the United States Coast Guard. As Executive Director of the Community Services Command, you will lead enterprise strategy, governance, and operations across a diverse portfolio, including retail, eCommerce, MWR, and child development programs, enhancing readiness, resilience, and quality of life for Coast Guard members and their families worldwide. Serving as principal advisor to the Commanding Officer, you will oversee a geographically dispersed workforce of approximately 1,300 personnel, ensuring operational excellence, fiscal integrity, and innovation across the enterprise.

DUTIES :

The Executive Director (XD) serves as the senior civilian executive and principal deputy to the Commanding Officer (O-6) at the Community Services Command (CSC). The XD provides enterprise leadership, strategic direction, governance oversight, and operational integration across all CSC program areas, including CGX retail and eCommerce operations, Morale, Well-Being, and Recreation (MWR) programs including Child Development Centers and USCGA NAF programs, Retail Technology and Information Systems, Finance/Procurement/ Logistics, Human Resources and Administration, enterprise Loss Prevention/Resiliency, and the Attorney-Advisor function (administrative oversight only; legal technical supervision remains with LSC). The XD ensures alignment with strategic direction from Commandant (CG-WM) with delegation through the Personnel Service Center (PSC). The XD ensures organizational readiness, fiscal integrity, compliance, risk mitigation, modernization, and quality-of-life service delivery across CONUS and OCONUS operations. The role oversees a hybrid workforce of approximately 1300 personnel across NAF, GS, military, and contractor systems.

The Executive Director provides senior executive leadership, enterprise governance, and strategic integration across all CSC missions. The XD directs senior directors overseeing retail/eCommerce operations, MWR programs, information systems and cybersecurity, finance/procurement/logistics, HR and administrative services, enterprise risk and resiliency, and legal integration (administrative oversight only). The XD establishes strategy, allocates resources, ensures compliance, drives modernization, and represents CSC at senior Coast Guard, DHS, interagency, and national-level forums ensuring CSC programs support readiness, resiliency, retention, and quality-of-life objectives.

Other duties as assigned.

You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated.

QUALIFICATIONS REQUIRED :

Minimum :

1. Bachelor’s degree in business administration, public administration, or a related field, or an equivalent combination of education and executive-level experience.

2. 10 plus years of progressively responsible leadership experience directing large, complex, multi-functional programs or organizations, including geographically dispersed operations.

3. At least 5 years of experience supervising senior-level leaders (e.g., directors, division chiefs, or equivalent), with responsibility for organizational performance and outcomes.

4. Demonstrated experience equivalent to the NF5/GS-14 level or higher, reflecting enterprise-level scope and authority, including:

• Strategic planning, execution, and performance management
• Enterprise-level decision-making and problem-solving
• Policy development, implementation, and oversight
• Resource allocation, financial management, and budget accountability

Preferred (in addition to the minimum):

1. Master’s degree in business administration (MBA), public administration (MPA), or a related field.

2. Experience within Non-Appropriated Fund (NAF), Morale, Well-Being, and Recreation (MWR), military resale, or similar enterprise environments.

3. Experience operating within federal, military, or other highly structured governance environments.

4. Experience supporting, advising, or operating within executive governance boards, councils, or advisory bodies.

5. Demonstrated executive leadership experience in:

• Leading organizational transformation and strategic initiatives across complex enterprises
• Managing financial and operational performance at scale, including multi-million-dollar budgets
• Overseeing human capital strategies across large, diverse, and geographically dispersed workforces
• Influencing decision-making and driving alignment among senior stakeholders and executives

USCG COMMUNITY SERVICES COMMAND COMPREHENSIVE BENEFITS:

By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere. Benefit offerings are subject to applicable worker categories (Full-time, Part-time, Intermittent), location, position, and length of time in service.

• Paid Annual and Sick Leave
• Holiday Pay
• Medical/Dental/Vision Insurance
• Flexible/Dependent Spending Account
• Pension Plan
• 401k Savings Plan
• Life Insurance
• Short Term/Long Term Disability
• Tuition Assistance
• Paid Parental Leave

OTHER ESSENTIAL INFORMATION :

• Residency Requirements: Non-U.S. nationals, who are authorized to work in the U.S. and applying for any DHS position, must have resided within the United States, or U.S. territories, for at least three of the last five years.
• Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer as the Standard method of payment for payroll and travel purposes.
• Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless covered by an exemption under the Selective Service Law, in accordance with 5 U.S. Code 3378. Selectee will be required to provide a written statement regarding his registration status unless he is exempted by this statute.
• Must satisfactorily complete a Federal Background check and all pre-employment requirements, which may include, but are not limited to, background checks, security clearances, drug testing, verification of employment history, and any other requirements applicable to this position. Additionally, you may be required to meet specific job-related qualifications or certifications as a condition of your employment.
• Applicants may not be employed in the chain of command of their relatives.
• This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

HOW TO APPLY

Additional Information on how you will be evaluated:

Your resume or application must clearly demonstrate the required experience and/or education. Experience includes both paid and unpaid work, such as volunteer service through National Service programs (e.g., professional, philanthropic, religious, community, student, social, committee, sports, or internships). Volunteer work can help develop essential skills, competencies, and leadership experience that may translate directly to paid employment. Your resume is the primary tool used to assess your qualifications. Therefore, we strongly encourage you to provide clear, specific, and detailed descriptions of your experience.

You MUST submit a resume or any other written format in English of your choice. It is recommended the resume clearly identifies: (1) The announcement number, title and pay band of the job you are applying for, and, (2) Information such as full name; mailing address; country of citizenship (U.S. Citizenship required OR valid authorization to work in the US); highest Federal grade or NAF pay band held with job series, title, and dates held (if applicable); a statement requiring proof of veterans’ preference by means of DD 214; education; and relevant work experience including start/end dates, supervisor’s name and phone number, salary and title, series and grade if experience was with a non-appropriated fund instrumentality of the Federal government. You should also include a copy of your most recent performance appraisal if you are a current Federal or NAF employee. Applications may not be sent in franked Government envelopes; applications filed in this fashion will not receive consideration. If information is not complete, you may be excluded from consideration. The first application and/or resume submitted for a specific requisition will be considered the only submission. Any duplicate submissions to the same requisition will not be considered. The application date will be used in determining these factors.

Outside Candidates : To apply, please visit our website at and click on “Careers” at bottom of the page. Internal Candidates: Sign into ADP Workforce now. Click on Myself/Talent/Career Center. Search by location or Job Title for:

Executive Director (Enterprise) FT – 6735

Chesapeake, VA, US

Equal Employment Opportunity: All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status.

PRIVACY ACT NOTICE

Authority: The U.S. Coast Guard rates applicants under the authority of Title 5 of U.S. Code, Sections 301, 1104, 1302, 2103, 3301, 3304, Executive Order 9397, and Departmental Regulations.

Principal Purpose: To collect information needed to determine how well an applicant’s education and work experience qualifies them for the job they are applying for.

Routine Use: This information provided will be shared with the hiring manager and interview panel members. It may also be shared in response to a request for discovery or for appearance of a witness, information that is relevant to the subject matter involved in a pending judicial or administrative proceeding.

Disclosure: Voluntary, however, failure to disclose the requested information may result in an applicant not receiving consideration for a position in which the information is needed.

Paperwork Reduction Act Statement: An agency may not conduct or sponsor an information collection, and a person is not required to respond to this information unless it displays a current valid OMB control number and an expiration date. The control number for this collection is OMB 1625-0120, expiration 01/30/2025. The estimated average time to complete this application is 40 minutes. If you have any comments regarding the burden estimate you can write to U.S. Coast Guard, Community Services Command, 510 Independence Parkway, Suite 500, Chesapeake, VA 23320.

#ZR