Intermediate Care Technician

Job Title

Intermediate Care Technician

Duties

The incumbent performs ongoing patient care duties in an outpatient clinical setting. ICTs may perform tasks as outlined in this Position Description (PD) and in accordance with local policies after documented completion of training and demonstration of appropriate skills and competency. These tasks are not all inclusive and require the demonstration of appropriate training and documented competence prior to their performance. The incumbent may assist with or perform other related approved technical health care procedures under the direction and supervision of the licensed personnel as competency is demonstrated and documented Major duties and responsibilities include, but are not limited to:

• Assist licensed personnel during behavioral and psychiatric situations in an outpatient setting, including crisis intervention and management of aggressive or suicidal patients.
• Provide one-to-one observation and utilize Prevention and Management of Disruptive Behavior (PMDB) techniques to ensure safety.
• Use therapeutic communication skills such as active listening, restating, and mirroring to complete approved questionnaires and clinical templates.
• Maintain a safe, supportive, and therapeutic environment while promoting patient dignity under the direction of licensed staff.
• Assist outpatient clinical staff in caring for patients with complex, specialized, and potentially life-threatening conditions.
• Prepare patients for medical evaluation, set up equipment, pass instruments, and support treatment during in-person or virtual visits.
• Operate specialized medical equipment to obtain diagnostic and therapeutic results.
• Collect, label, and prepare a wide range of specimens for laboratory processing.
• Observe and monitor patient condition, immediately reporting changes to licensed personnel.
• Recognize life-threatening conditions and respond according to established protocols; initiate CPR and use an AED when certified and appropriate.
• Perform clinical duties including obtaining vital signs.

Work Schedule: Monday - Friday: 8:00am -4:30pm

Position Description Title/PD#: PD99968A

Physical Requirements: The work involves extended periods of bending, standing and walking. Generally, the work requires recurring physical exertion with assisting patients.