Accounts Receivable Specialist

Job Description

Job Description

About Us
Capital Property Solutions (CPS) is a Columbus, OH-based HOA and property management company dedicated to helping communities run smoothly through responsive, professional service. We're looking for a detail-oriented Accounts Receivable Specialist to join our Accounting team.

About the Role
The Accounts Receivable Specialist manages the collection of past-due homeowner association assessments and fees for CPS-managed communities. You'll work directly with homeowners, community managers, boards, and association attorneys to resolve delinquent accounts in line with each community's governing documents, company policy, and applicable law. You'll also oversee submeter utility accounts, making sure meters are correctly assigned, reads are accurate, and homeowners stay informed on billing.

What You'll Do

• Monitor delinquent accounts and carry out collection activities per each association's policies; help set up and track authorized payment plans
• Analyze payment trends and recommend collection strategies to managers and boards
• Prepare accounts for attorney referral and coordinate with association attorneys on collections, judgments, liens, foreclosures, and bankruptcies; attend court hearings or mediations as needed
• Assist with onboarding new associations, including importing prior owner balances from previous management companies
• Maintain detailed, accurate records of communications, payment arrangements, and collection activity
• Reconcile daily payment receipts against bank deposits and partner with Accounting and Community Managers to resolve discrepancies
• Prepare reports on collection rates, uncollected balances, and bad debt for boards and leadership
• Manage submeter utility accounts: assign meters correctly, troubleshoot malfunctioning or non-communicating meters, communicate billing issues to homeowners, and maintain accurate reading/account data in the property management software

What We're Looking For

• High school diploma or equivalent required; Associate's degree in Accounting, Business, or a related field preferred
• 2–5 years of experience in collections, accounts receivable, or property management
• Experience with Vantaca or similar property management software a plus
• Working knowledge of collections, lien, foreclosure, and bankruptcy processes
• Strong negotiation, communication, and organizational skills
• Comfortable managing multiple priorities in a deadline-driven environment

Work Environment
Standard office setting at our Columbus corporate office. Primarily sedentary work with extended computer, phone, and software use, plus occasional local travel for court hearings or mediations.

Compensation and Benefits
We know that great work happens when people feel genuinely taken care of. Beyond a paycheck, CPS strives to create a sense of family in the workplace so every team member feels their worth in the company, and we back that up with a comprehensive benefits package and employee recognition programs that give incentives back to the team throughout the year. Here's what you can expect as a member of our team:

• Competitive base salary ($22.00–$26.00/hour, based on experience)
• 100% paid medical insurance
• Dental/Life insurance benefits available
• 401(k)
• HSA
• 11 paid holidays
• Vacation, sick, and wellness time
• Computer provided
• Career advancement opportunities

Schedule: Monday–Friday, standard business hours

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