General Manager

General ManagerStretch Zone is seeking a dynamic, results-driven General Manager to lead the daily operations and overall performance of one of our studios. This position is ideal for a motivated leader with experience in health, wellness, fitness, sales, customer service, or business operations. The General Manager is responsible for developing a high-performing team, delivering an exceptional client experience, achieving revenue and membership goals, and maintaining the operational and financial health of the studio. The successful candidate will combine strong leadership and business management skills with a genuine passion for helping others improve their mobility, performance, and overall wellness.About Stretch ZoneStretch Zone helps clients achieve Flex-ability for Life® through a proprietary practitioner-assisted stretching method and patented stabilization system. Our certified Stretch Practitioners use specialized tables and a patented strapping system to position and stabilize the body, allowing clients to relax and receive a comfortable, effective, and personalized stretch. Our goal is to help clients improve mobility, increase flexibility, enhance physical performance, and support their overall quality of life. Stretch Zone studios provide a welcoming environment, knowledgeable professionals, and a structured approach designed to deliver a consistently exceptional client experience.Key ResponsibilitiesLead the daily operations and financial performance of the studio.Recruit, onboard, train, coach, schedule, and manage studio employees.Establish a professional, positive, accountable, and high-energy workplace culture.Set clear performance expectations and hold team members accountable for achieving individual and studio goals.Drive membership growth, revenue, client retention, and overall studio profitability.Conduct consultations with prospective clients, introduce them to the Stretch Zone method, and recommend programs aligned with their goals.Ensure the team consistently delivers an exceptional client experience.Monitor studio performance, operational reports, sales activity, and key performance indicators.Implement and maintain company policies, operating procedures, brand standards, programs, and initiatives.Manage client questions, concerns, and service requests professionally and promptly.Maintain a clean, organized, welcoming, and fully operational studio environment.Communicate regularly with the Regional Manager and other members of company leadership.Provide ongoing leadership, direction, coaching, and support to all direct reports.Perform additional leadership and operational responsibilities as needed to support the studio's success.Preferred QualificationsPrevious leadership, management, sales, fitness, wellness, healthcare, hospitality, or customer-service experienceDemonstrated ability to lead, motivate, and develop a teamStrong sales, relationship-building, and customer-service skillsBusiness-minded approach with an understanding of revenue, expenses, and performance goalsExcellent verbal, written, and interpersonal communication skillsAbility to manage multiple priorities in a fast-paced environmentProfessional, dependable, energetic, and results-orientedGenuine interest in health, wellness, mobility, and helping othersWillingness and ability to successfully complete the required Stretch Zone training and certification programJoin the Stretch Zone Team At Stretch Zone, teamwork, professional growth, and client results are at the center of everything we do. As General Manager, you will have the opportunity to lead a talented team, grow a successful studio, and help clients experience the benefits of improved mobility and flexibility. If you are an energetic leader who is passionate about wellness, team development, and business growth, we invite you to apply. Compensation: $24.00 - $26.00 per hourMost stretching methodologies try to wait out, overpower, trick, or ignore the stretch reflex. The proven way to increase performance and mobility is to work with the stretch reflex with the revolutionary techniques available through the Stretch Zone® Methodology (SZM). The SZM Practitioner identifies any postural and movement limitations, then tries to correct or mitigate them through specific applied stretching sessions. With a balanced system the customer will reach their true maximum potential, whether they are an professional athlete, weekend warrior, couch potato, or suffering from chronic pain or illness.A career with Stretch Zone® means not just meeting and maintaining a level of excellence, but continually improving in skill, to further one's expertise and to advance the industry. As a minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM, NSCA or NCSF and/or a license in therapeutic massage or other accredited body work.