Strategic Communication Lead

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American organization that operates Texas's electrical grid, the Texas Interconnection, which supplies power to more than 25 million Texas customers and represents 90 percent of the state's electric load. Our client is the first independent system operator (ISO) in the United States and one of nine ISOs in North America. Our client works with the Texas Reliability Entity (TRE), one of eight regional entities within the North American Electric Reliability Corporation (NERC) that coordinate to improve reliability of the bulk power grid. Our client is a membership-based 501(c) nonprofit corporation, and its members include consumers, electric cooperatives, generators, power marketers, retail electric providers, investor-owned electric utilities (transmission and distribution providers), and municipally owned electric utilities.

Job Title: Strategic Communication Lead

Location: Taylor, TX, 76574

Duration: 24 Months

Job Type: Temporary Assignment

Work Type: Hybrid

Job Description:

• This is a senior, individual-contributor engagement to build enduring strategic communication standards, including style guides, templates, and visual storytelling practices, for Client's Market Intelligence & Strategy team.
• The contractor leverages existing Client templates and branding guidelines as a foundation and builds upon them to create new communication standards and products for the team's use.
• The contractor brings strategic communication and visual storytelling expertise, not technical modeling or engineering knowledge, and works independently as an individual contributor with no supervisory responsibility.
• This role has no external stakeholder engagement responsibilities.
• However, the standards it establishes govern materials that are themselves external-facing, including Board materials, Client reports, and public presentation materials, and the contractor reviews and may produce such deliverables in that context.
• This is a build-and-transfer engagement. The objective is to establish durable communication standards and practices that Client staff can apply and sustain after the engagement ends, not to establish a permanent operating role.

Key Responsibilities

Standards & Template Development

• Develop a written style guide covering writing best practices for Client Market Intelligence & Strategy communications.
• Develop presentation and report templates, building upon existing Client templates and branding guidelines.
• Develop guidelines and best practices for how the team presents data, informed by industry best practice (e.g., Tufte principles) and Client brand standards.

Capability Building & Knowledge Transfer

• Develop training materials on visual storytelling techniques, including chart, table, and graphic design.
• Deliver in-person training to the team as a whole and to individual team members.
• Serve as subject matter expert on communication standards, providing ongoing guidance to team members.

Deliverable Review & Quality Control

• Review team deliverables (reports, presentations, and related materials) against established communication standards prior to publication.
• Provide feedback to individual contributors to improve deliverable quality and reinforce standards adoption.
• Produce or directly contribute to select external-facing deliverables (e.g., Board materials, Client reports, public presentation materials) as requested.

Example Deliverables

• A governing Statement of Work specifies all deliverables. Representative deliverables include:
• A written style guide for Client Market Intelligence & Strategy communications.
• Presentation and report templates built upon existing Client templates and branding guidelines.
• Training materials on visual storytelling techniques (charts, tables, graphics).
• In-person training sessions delivered to the team, both as a group and individually.
• Documented review and feedback on team deliverables prior to publication.

Required Skills

• Strong writing, editing, and visual storytelling skills, including chart, table, and graphic design informed by recognized data-visualization best practice (e.g., Tufte principles).
• Demonstrated ability to develop style guides, templates, and communication standards for an organization or team.
• Strong training and coaching skills, including the ability to deliver feedback that improves individual and team output.
• Ability to adapt communication standards to a technical, data-driven environment.
• Experience with, or ability to work within, existing brand and template systems rather than starting from a blank page.

Experience

• Minimum 5 years of relevant experience in strategic communications, technical writing, or visual/graphic design. 10 or more years preferred. Experience in the power sector or another technical/regulated industry is required.

Education

• Bachelor's degree in Communications, Journalism, Technical Writing, Graphic Design, or a related discipline, or equivalent knowledge gained through a combination of education and experience.

TekWissen Group is an equal opportunity employer supporting workforce diversity.