Senior IT Engineer

Senior IT Engineer

Develops cost effective information technology solutions by analyzing, designing, programming, monitoring, and/or installing systems, software and/or hardware solutions. Increases system efficiency and reliability by handling more complex tasks and/or activities.

Delivers reliable high-performance applications and technical services. Creates, enhances, evaluates and maintains systems or software applications by performing the full range of more complex engineering and programming duties. Researches, designs and develops product hardware and software interfaces by applying hardware engineering and software design theories. Designs, architects, installs, configures and maintains system hardware and software infrastructure components. Develops and implements proactive monitoring of critical business services to ensure availability. Integrates monitoring principles into the IT systems development life cycle project work. Delivers system enhancements by planning and recommending innovative technologies. Develops and implements cost effective approaches and/or automation solutions that lower operating costs and support IT strategy. Meets business needs by translating user requirements into solutions and by monitoring industry trends. Researches, produces and implements standards documents. Outlines and implements all system configuration, tuning and upgrades. Contributes to team effort by participating in IT projects and coordinating with other IT teams. Develops, maintains and communicates troubleshooting and recovery procedures and provides support as needed. May coordinate project team activities and assist in monitoring project schedules and costs. May provide work direction to or mentor less experienced team members. Interfaces with vendors to resolve issues. Maintains technical currency by reviewing trade publications, researching technical documentation and pursuing training relevant to Company operating environments. Maintains working understanding of client business functions. Protects the Company by handling business sensitive information with appropriate confidentiality. Other duties as assigned.

Minimum 6 years related experience in functional area. Bachelor's Degree in Computer Science or related field or an equivalent combination of education and experience. Requires fully competent knowledge of hardware engineering and software design theories. May require any combination of the following skills: System performance monitoring, analysis and management. SNMP compliant monitoring tools and concepts. Software development using: JAVA, C or C++, Visual Basic and/or Web application development. SOAP, XML, Web services and UDDI. Certifications in relevant operating systems, CCNA (Cisco Certified Network Associate) required or must attain with 18 months of employment in this position, CCNP (Cisco Certified Network Professional) certification preferred. PBX and ACD design support. IVR application design support. Cisco and Palo Alto Networks, TCP/IP, VPN, Firewalls, Frame Relay, and VSAT. X.25 Managed Internet circuits, Linux platforms, Windows platforms and UNIX platforms. Data warehousing and business intelligence applications experience. Extract, Transform and Load (ETL) design, programming and testing. Intermediate proficiency in Microsoft Office Suite. Effective interpersonal skills to communicate effectively with end users. Advanced technical mastery in area of specialty or broad multidisciplinary knowledge. Full functional and technical know-how to meet professional standards and succeed in the job. Keeps functional and technical skills current.