Care Center Operations Lead for Patient Experience
Blue Cross and Blue Shield of Kansas City
Spira Care is seeking a Manager, Care Center to lead daily operations within the Care Center, ensuring efficient member flow and high service levels. The role demands coaching staff, guiding regulatory compliance and cultivating a customer-centric care environment. You will oversee staffing, training, policy updates and escalation handling, partnering with leadership to drive continuous-improvement initiatives and excellent patient experiences. #J-18808-Ljbffr Blue Cross and Blue Shield of Kansas City
Vacancy posted 2 days ago
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