IT Help Desk Associate: User Support & Troubleshooting
The Chronicle Of Higher Education, Inc.
The Chronicle Of Higher Education, Inc. seeks a Help Desk Associate to provide initial technical support located in Omaha, Nebraska. The role involves resolving basic support issues via phone, email, and messaging applications, and troubleshooting software and hardware problems on various devices. Candidates should demonstrate proven customer service skills and a familiarity with incident management tools. Commitment to the university's core principles is essential, and a strong track record in customer service is required. #J-18808-Ljbffr The Chronicle Of Higher Education, Inc.
Vacancy posted 2 days ago
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