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Remote Global Customer Service Manager Lead 50+ Team

Parcelhero

New York, NY
  • Remote job

ParcelHero, a remote-first parcel delivery platform expanding into the US and Europe, seeks an experienced Customer Service Manager to lead a 50-strong remote team and elevate service for consumer and business customers. You will drive cross-department collaboration, improve processes, and scale customer experience as we grow internationally, with a focus on quality metrics and rapid decision-making in a high-presssure, fast-paced environment. #J-18808-Ljbffr Parcelhero

Vacancy posted 5 days ago
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