Test Center Administrator

Job Description

Job Description

We are looking for a dependable Test Center Administrator to support daily operations at a testing site in Nashville, Tennessee. This Contract position is ideal for someone who is comfortable assisting candidates in person, handling routine administrative tasks, and maintaining a secure, organized testing environment. The role requires strong attention to detail, steady computer use, and the ability to move throughout the testing center regularly while exams are in progress.

Responsibilities:
• Welcome candidates upon arrival and guide them through the check-in process in a courteous and efficient manner.
• Verify identification and confirm each candidate is properly cleared to enter the testing area before their exam begins.
• Inspect personal items and enforce testing rules to prevent prohibited materials from entering the exam room.
• Monitor web-based exams by making routine walkthroughs of the testing room approximately every 10 to 15 minutes.
• Observe candidate behavior carefully and address potential testing irregularities in line with site procedures.
• Provide basic administrative support such as organizing records, updating exam-related information, and assisting with front-desk tasks.
• Help maintain a calm, orderly, and secure environment for individuals taking certification, licensing, and admissions exams.
• Use computer applications and testing platforms confidently to support scheduling, check-in, and exam administration activities.

• At least 1 year of experience in administrative support, office assistance, or a customer-facing operational role.

• Strong attention to detail and the ability to follow security procedures consistently in a regulated environment.

• Comfortable using computers, web-based systems, and workplace applications with minimal supervision.

• Ability to remain on your feet periodically and walk through the testing area throughout the day.

• Clear communication skills and the ability to interact respectfully with a diverse group of test takers.

• Dependable judgment and the ability to handle confidential information with discretion.

• Availability to support the testing center's operating schedule, Monday thru Saturday shifts, Saturdays are required.