QRM - Quality Specialist - Senior Consultant - C_MAT

Position Summary The Team The mission of Quality and Risk Management (QRM) is to manage the risk in our growing and increasingly complex business to improve financial performance and protect the firm’s assets and reputation. The Quality Program team sits within QRM and supports delivery quality by providing objective, timely, and actionable feedback to engagement teams and facilitating the identification of systemic quality issues across Industries and Offering Portfolios. We welcome candidates with strong transferrable skills and a diverse professional background. Prior QRM experience is not required. We offer robust onboarding and training that will prepare you to be successful in our organization by focusing on how to leverage the skills and strengths you bring. Join Deloitte’s QRM team where your experience will directly influence quality, risk, and engagement decisions across a designated industry. You’ll partner with senior leaders across Quality, Risk, and Finance to identify emerging issues, elevate insights, and help drive action in a fast-moving environment. This is a strong opportunity for someone who wants to bring perspective, visibility, and real influence to the table. Recruiting for this role ends on 08/28/2026. Work you’ll do Quality Specialists support the Quality Program, with a focus on financial risk inquiry, analyzing and raising visibility to high-risk engagements, and supporting timely escalation of quality concerns. This role works closely with Quality and Risk leaders, Finance Risk Leaders, and other stakeholders to maintain visibility into engagement health, support risk-related discussions, and help ensure quality issues are tracked, communicated, and addressed. Core responsibilities for the role include: Oversight and Contextual Ownership of Industry Engagements As part of the industry Risk team, work in partnership with Risk Managers to support the highest risk projects in that industry using all available tools and dataSpecifically, have an active pulse on all high-risk engagements, equipping Risk Managers with real-time informationSupport discussions with the engagement leaders as neededTrack, monitor, and escalate early warning indicators identified through Quality processes in DEP (QRM’s quality management system), red review calls, and active engagement with industryWork with the Industry Risk Leader (IRL) to orchestrate Industry updates on Cost of Quality (CoQ) data and trends as applicable Quality Program Operations In partnership with the Risk Manager, keep Engagement Status Notes updated for high-risk engagements with the simple facts – the issue and what we are doing to solveCommunicate and coordinate back with the Quality Excellence Leader (QEL) and Quality Analytics and Enablement Manager on the biggest issues, equipping them with necessary updates to maintain relationships with Quality and Risk leaders, and to help inform on strategic and analytic initiativesUpdate DEP with the most relevant output of red review calls and financial status updates from Finance Risk LeadersOwn CoQ Root Cause management and continual refinement of categories, in partnership with Risk Manager / FinanceSupport the design and testing of system and reporting enhancements that will optimize Quality Program operations Manages bi-directional relationships This role will sit within the industry Risk teams and will require tight coordination with Risk Managers. Further, it will necessitate a feedback loop with the QEL and Quality Analytics and Enablement ManagerThe person should have the ability to understand the dynamic relationships that exist and have a command and control over the information that will need to be sharedServe as the primary QRM liaison with Industry Finance Risk Leaders to understand and socialize escalating financial risks that may impact delivery quality A successful candidate will possess these skills: Demonstrated project management and organizational skills, including the ability to manage multiple priorities, maintain accurate follow-through, identify issues or risks that may affect timelines or outcomes, and escalate appropriately in a fast-paced environmentStrong problem-solving and analytical skills, including the ability to assess situations, gather and synthesize information from multiple sources, identify themes or trends, connect the dots, and support practical recommendationsEffective communication and stakeholder management skills, including the ability to clearly articulate objectives, share updates in a timely and concise manner, tailor messages for different audiences, and coordinate effectively across multiple stakeholder groupsSound professional judgment and adaptability, including the ability to operate effectively in a complex, matrixed organization, manage sensitive information with discretion, and adjust quickly as priorities evolve Qualifications: Required: 5+ years of experience in project management, program management, or engagement oversightBBA/BA/BS in related fieldMust be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Preferred: 5+ years of experience in quality management or risk managementMasters’ Degree in related field a plus The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95,600 – $188,400. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at View email address on click.appcast.io. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles’s Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 359763 Job ID 359763 Risk, Compliance, and Governance | Quality ManagementSame job available in 30 locations