Operations Support Representative

Operations Support RepresentativeThe Operations Support Representative is responsible for accurately and efficiently processing incoming payments, including checks, wires and ACH. This role ensures compliance with internal controls, and banking regulations, while minimizing risk and ensuring timely settlement of transactions.In the roleProcess and verify daily check deposits, stop payments, and check returnsHandle payment files, batch processing, and transaction reconciliationMonitor and process ACH debits/credits and wire transfers in accordance with cut-off timesResearch and resolving payment discrepancies, rejects, and exceptionsCollaborate with internal departments (Accounting, Dealer Receivables) to resolve issuesAssist with system upgrades, process improvements, and automation initiativesPayment reversals and reapplicationsAccounts Payable ChecksLockbox AccessAssistance with Mail ProcessingRequirements:Working knowledge of payment systems (ACH, wire transfer platforms, lockbox systems)High school diploma or equivalent required; associate degree a plusStrong attention to detail and accuracy under deadline pressureProficient in Microsoft Excel and financial transaction platformsGood communication and problem-solving skillsBasic math and data entry skillsLocation: On-site at our West Valley City, UT locationSchedule: Monday through Friday 8am-5pmA career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurancesUp to 4% matching 401(k)Employee Stock Purchase Plan (10% share discount)Tuition reimbursementPaid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)Paid sick leave as determined by state or local ordinance, prorated based on start datePaid holidays (7 days per year, based on start date)Paid volunteer time (3 days per year, prorated based on start date)OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.