Project Manager ( Data Center Customer Success )

Our client, a leading organization in the data center and telecommunications industry, is seeking a Customer Success Project Manager professional to join their dynamic team, where you will be an integral part of the Operations Department supporting customer deployment and expansion initiatives .

The ideal candidate will demonstrate strong organizational skills, proactive communication, and a customer-centric mindset, which will align successfully in the organization.

Job Title: Customer Success Project Manager

Location: Chicago, Illinois (5 days onsite)

Pay Range : $75-80/hour, based on experience


What's the Job?

• Oversee the planning, implementation, and management of customer move-in, expansion, and migration projects to ensure timely delivery.
• Coordinate multi-market deployments by collaborating with other Project Managers and internal teams.
• Develop project scope, define deliverables, and create detailed project plans to meet customer expectations and contractual agreements.
• Act as the primary point of contact for customer interactions, ensuring a smooth experience throughout the project lifecycle.
• Identify and mitigate project risks, continuously seek process improvements, and promote a culture of excellence and customer satisfaction.

What's Needed?

• Bachelor's degree in a technical field such as electrical engineering, mechanical engineering, information systems, or related discipline, or equivalent experience.
• Minimum of 5 years of experience in customer service, project management, or customer success, preferably within data centers, telecommunications, or critical infrastructure environments.
• Strong understanding of electrical, mechanical, and IT infrastructure systems used in data center environments.
• Excellent project management skills with proficiency in tools like Microsoft Project and CRM platforms such as Salesforce.
• Exceptional communication, interpersonal, and organizational skills, with the ability to work under pressure and meet deadlines.

What's in it for me?

• Opportunity to work in a fast-paced, innovative environment supporting cutting-edge data center projects.
• Collaborate with a diverse and talented team committed to excellence and customer success.
• Develop your skills in project management, customer engagement, and technical systems.
• Be part of a company recognized for its commitment to diversity, inclusion, and ethical business practices.
• Enjoy a supportive work environment with opportunities for growth and professional development.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.