Referral Coordinator

Referral Coordinator

Main Campus - Crosby, MN 56441

Overview

Salary Range $20.13 - $26.77 Hourly Position Type Full-time (1.0 FTE, 80 hours/pay period) Job Shift 8-hour Day Shift Category No weekends

Description

Shape patient care by coordinating essential healthcare referrals.

Join Our Team at Cuyuna Regional Medical Center

At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.

A Day in the Life of a Referral Coordinator

The Referral Coordinator is a pivotal administrative role that involves accurate routing and scheduling of patient referrals as prescribed by healthcare providers. This position acts as a crucial liaison among patients, medical staff, and external agencies, ensuring fluid communication and the seamless transfer of necessary medical records and insurance verifications. Challenges include maintaining meticulous attention to detail in a dynamic, fast-paced environment. Collaboration is frequent, involving various clinical departments to coordinate care and manage patient information effectively. The role requires adherence to HIPAA standards and a commitment to high-quality customer service and confidentiality in handling patient information.

About the Health Information Management Department

Managing Health Information with Excellence

In the Health Information Management (HIM) Department at CRMC, we ensure that medical records are accurate, secure, and accessible to the payors, providers and patients who rely on them. Our team specializes in coding, data integrity, transcription, release of information, and referral coordination, playing a vital role in supporting clinical decision-making, billing accuracy, and compliance with healthcare regulations. We work behind the scenes to ensure that every diagnosis, procedure, and treatment plan is documented correctly, making healthcare safer and more efficient for everyone. Our efforts ensure that providers have the information they need to deliver high-quality care and that patients can trust the accuracy of their medical records. Whether managing electronic health records, processing referrals, sending requested records, coding or ensuring regulatory compliance, we take pride in the behind-the-scenes work that keeps healthcare running smoothly.

Ideal Candidate (What will make you a great fit!)

• Effective communication skills
• Detail-oriented
• Proficient in multitasking
• Strong organizational abilities
• Adaptable to changing situations
• Maintains confidentiality

Qualifications

Education and Experience

Required

• Successful completion of data entry and general clerical standards as administered by Cuyuna Regional Medical Center Human Resources Staff
• Associates degree in healthcare -OR- related field and prior experience in a clinic setting

Preferred

• Experience with patient referral

Compensation and Benefits

The pay range is listed above. Actual pay rate offered is determined based on experience in this role. Please be sure to include all applicable experience in your application. Cuyuna Regional Medical Center offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees. Eligible employees receive medical insurance, dental insurance, and vision insurance, health savings accounts, life insurance, and employer contributions to a 401(k) retirement plan. Additional benefits include paid time off, participation in 401(k) and 457(b) plans, educational assistance and reimbursement, an employee assistance program, work-life balance support, gym membership and other discounts, and employee recognition programs. A full job description is provided when an interview is scheduled. If needed, you may request a copy earlier by emailing us at View email address on click.appcast.io. CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran). If you need an accommodation during the application process, please call View phone number on click.appcast.io or email View email address on click.appcast.io for assistance.