Service Advisor

Dealership:
L0771 Lexus of Orange County

Lexus of Orange County

NOW HIRING Service Advisors!

Pay : Approximate total compensation of $80,000 - $120,000+ annually based on performance

Schedule : Full time

If you're looking for a challenging and lucrative role for the next step in your career, this opportunity is a perfect fit. As one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states, there are many opportunities for you to pursue your short and long-term career goals. We're looking for performance-minded individuals that will help us continue to drive success - apply today to join a growing Fortune 200 company!

Why Join Our Team?

• Backed by Lithia & Driveway with 300+ dealerships nationwide
• A team culture that rewards execution and accountability
• Uncapped opportunity to earn at the top of the pay scale
• Career growth across 30+ brands in 25 states

What You'll Do

• Be the liaison between customers and technicians
• Develop estimates by costing materials, supplies, and labor; calculate customer's payment, including deductibles
• Write accurate, profitable, and complete repair orders based on both customer needs and technician recommendations
• Present inspection results with confidence to close work, build value, and maximize customer pay
• Control timelines, approvals, and expectations
• Maintain exceptional CSI, retention, and revenue metrics

What You'll Bring

• 2+ years of previous Service Advisor experience
• Well-versed in using CDK
• Demonstrated commitment to customer satisfaction and retention
• A process-driven, team-oriented mindset
• Solid automotive service knowledge
• Acceptable driving record and a valid driver's license in your state of residence

Total Rewards

The estimated annual earnings for this position ranges from $80,000 to $120,000. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commission based off individual sales and gross profit, and bonuses based on individual manufacturer approvability, customer pay labor per RO, and flat rate hours.

Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.