Member Services Representative
Crunch Fitness - Lakewood
Schedule & Availability This position is for our evening closing shift: Monday through Friday
6:00 PM – 11:00 PM
No weekends required We're looking for a dependable, friendly individual who enjoys working with people and creating a welcoming environment for our members. Previous customer service or sales experience is a plus, but we're happy to train the right candidate. Benefits Complimentary Peak Gym Membership Monthly performance bonus opportunities Employee discounts on products and services Free uniforms Free CECs & CEUs, discounted NASM certification, and CPR training Ongoing training and development Wellness resources Consistent evening schedule with weekends free Responsibilities Help prospective members find the membership option that best fits their goals. Greet all members & guests with a smile and wish them well as they exit the club. Check in all members and guests in accordance with company procedures. Facilitate any messages on club software at member check-in. Answer phones in courteous, helpful, professional manner. Communicate special events to members and guests. Maintain an atmosphere, which makes members feel welcome. Facilitate all member requests or forward to a manager. Maintain professional disposition at all times. Sell retail products. Schedule member services: tanning, etc. Facilitate payment of member services in accordance with company procedures. Know club facility, services, and schedules. Maintain a clean and organized work area. Assist in all projects as delegated by club management. Follow all policies and procedures in the Employee Handbook. Opening and closing duties. Requirements Fluent in English. Proficient reading and writing skills. Computer skills. #J-18808-Ljbffr Crunch Fitness - LakewoodVacancy posted 2 days ago
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