HVAC Service Technician

Job Description

Job Description

Location:  Overland Park, KS

Job Title:  HVAC Service Technician

Our client fosters a close-knit team culture where everyone knows and likes each other. They aren't just a company; they are a community of professionals who celebrate their hard work with monthly cookouts and a supportive environment. If you are looking for a place where you are more than just a number and want to grow your skills through ongoing training, our client is the place for your next career move.

The HVAC Service Technician is a performance-driven role focused on providing expert diagnostics, troubleshooting, and repairs for residential heating and cooling systems. Our client is looking for a motivated technician who excels at customer communication and is driven by a performance-based pay structure. In this role, you will be expected to focus on high-quality service and identifying opportunities to improve your customers' home comfort.

Responsibilities and Expectations

• Utilize strong technical skills to perform precise diagnostics and troubleshooting on a variety of residential HVAC systems.

• Efficiently run an average of 3 service calls per day, maintaining high standards of reliability and consistency.

• Confidently present repair and maintenance solutions to customers; educate homeowners on system benefits to drive sales and maximize revenue per call.

• Evaluate the health of existing equipment; technicians are expected to identify and turn over systems older than 10 years to a Comfort Advisor for replacement estimates.

• Capably operate a smartphone and iPad for all dispatching, communication, and documentation.

• Clearly explain technical issues to homeowners, providing solutions that prioritize system efficiency and customer comfort.

• Effectively handle seasonal call volume variations, maintaining a high level of productivity during peak heating and cooling months.

Requirements

• 3 or more years of experience running residential HVAC service calls is required

• EPA Certification is required.

• Proven experience and comfort with in-home sales; ability to build value and close on service recommendations and maintenance memberships

• Strong diagnostic and troubleshooting skills are essential.

• Exceptional verbal and written communication skills to build rapport with homeowners and coordinate with the team.

• Proficiency in operating smartphones and iPads. ServiceTitan experience is a significant plus.

• A high level of reliability and consistency in work performance and attendance.

What Can We Do for You?

• Earn a $40,000 base salary plus commission w/ OTE of over $90,000

• We invest in your success with continuous technical and professional training.

• Company-provided take home truck and large equipment to ensure you have the right tools for every job.

• Join a friendly, supportive team with monthly cookouts for all employees.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

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