Quality Manager

Support the quality operating rhythm for the Fossil Americas, including reporting, trend analysis, and action planning for customer experience, nonconformances, cost of poor quality, audits, and corrective actions Drive robust nonconformance management, including increased issue capture, effective containment, timely resolution, and closure discipline Lead and support root cause analysis and corrective/preventive action processes using methodologies such as 8D, A3, 5 Why, and other structured problem-solving tools Partner with operating leaders and cross-functional teams to identify recurring issues, prioritize improvement opportunities, and implement sustainable countermeasures Apply lean principles and quality planning & control methods to eliminate waste and improve process capability and operational execution Drive continuous improvement across safety, quality, delivery, and cost in support of customer and business outcomes Monitor quality trends and risks across field service, repairs, parts, and operations, and elevate systemic issues as needed Ensure effective use of quality systems and tools, such as PowerNow Platform for NCR’s and RCA’s Support audit readiness, compliance to procedures and standards, and sustainment of process improvements Coach teams in quality fundamentals, problem solving, and prevention-based thinking to strengthen a culture of quality Support Quality Manager for Industrial Segment as part of Business Operations One Team. Requirements Bachelor’s degree in engineering, quality management, or a related technical discipline from an accredited college or university Proven & relevant experience in quality in manufacturing, or field service, or operations, or continuous improvement within power generation, energy, heavy industrial, or a related industry Demonstrated experience leading nonconformance management, root cause analysis, and corrective/preventive action processes Experience working cross-functionally in a matrixed environment Strong commitment to safety, quality, and compliance Ability and willingness to travel domestically approximately 10–30% Core Competencies Demonstrates expertise in quality management and continuous improvement methodologies, including root cause analysis and nonconformance management. Proficient in applying lean principles and quality control methods to enhance operational execution and customer outcomes. Highest-signal resume keywords Root Cause Analysis Nonconformance Management Lean Principles Quality Management Continuous Improvement ATS Optimization Keywords Hard Skills 8D Methodology A3 Methodology 5 Why Analysis Quality Planning Process Capability Improvement Soft Skills Coaching Cross-Functional Collaboration Problem Solving Commitment to Safety Industry Keywords Manufacturing Field Service Operations Power Generation Heavy Industrial Tools & Technologies PowerNow Platform Quality Systems #J-18808-Ljbffr