Project Coordinator

Job Description

Job Description

Project CoordinatorABC Seamless & Renewal by Andersen of Sioux Falls

Join a team that takes pride in delivering an exceptional homeowner experience from start to finish.

ABC Seamless and Renewal by Andersen have been trusted names in exterior remodeling since 1979. As a family-owned company, we believe great customer service starts behind the scenes with organized, proactive, and detail-oriented team members who keep every project running smoothly.

As a Project Coordinator , you'll serve as the connection between our homeowners, production teams, and service technicians, ensuring projects are scheduled efficiently, communication is clear, and every customer receives the outstanding experience we're known for.

• Coordinate installation schedules and service requests for existing customers
• Manage daily schedules for production crews and service technicians while balancing multiple priorities
• Communicate proactively with homeowners, providing updates and ensuring a seamless project experience
• Partner closely with our operations team to learn and grow your knowledge of windows, doors, siding, and gutter systems
• Plan and coordinate project timelines to maximize efficiency and keep production on schedule
• Order materials and replacement parts for upcoming projects
• Process warranty claims, update reports, and maintain accurate records across multiple software platforms
• Investigate service requests, gather information, document findings, and communicate resolutions internally and externally
• Work collaboratively with field teams to monitor project progress and customer satisfaction
• Anticipate inventory needs and place orders to support upcoming installations
• Resolve customer concerns professionally while maintaining a positive, solution-focused attitude

• Customer service experience with a proven ability to resolve customer concerns professionally (required)
• Excellent verbal and written communication skills
• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple projects and priorities in a fast-paced environment
• Comfortable working in a warehouse/office setting and collaborating with field personnel
• Proficient with computers and able to quickly learn multiple software systems
• Positive attitude, self-motivated work ethic, and a team-first mindset

• Family-owned company serving the region since 1979 and still growing
• 401k Match, Major Medical Healthcare
• Comprehensive training on our products and processes
• Stable, year-round employment with an industry leader
• The opportunity to make a direct impact on the homeowner experience every day

If you're organized, enjoy helping people, and thrive in a fast-paced environment where no two days are the same, we'd love to meet you.