Contact Center Analytics & Telephony Lead
Hispanic Alliance for Career Enhancement
The Hispanic Alliance for Career Enhancement is looking for a Telephony & Workforce Insights Analyst to enhance Contact Center Operations through data-driven insights. This full-time position in Arizona involves responsibilities such as analyzing call flows, maintaining key performance indicators, and collaborating with various teams to ensure optimal operational efficiency. The ideal candidate should have a Bachelor's degree and 2-4 years in contact center analytics, strong analytical abilities, and proficiency in tools like Excel and Power BI. #J-18808-Ljbffr Hispanic Alliance for Career Enhancement
Vacancy posted 21 hours ago
Similar jobs that could be interesting for youBased on the Contact Center Analytics & Telephony Lead in Phoenix, AZ vacancy
- ...this role: Wells Fargo is seeking a Lead Business Execution Consultant to be... ...analyze current operational needs around Telephony Solutions across Home Lending, Auto, and... ...systems and Telephony solutions Previous Contact Center operations experience Previous...SuggestedWork experience placementRelocation packageNight shiftWeekend work
Wells Fargo
Phoenix, AZ1 day ago - ...projects including budget preparation, variance analysis, and reporting. This role requires strong skills in financial modeling and analytical tools, and candidates must have a Bachelor’s degree in finance or related field. Successful candidates will work in a hybrid...Suggested
- A leader in environmental services is seeking a Senior Manager for Data Enablement. This role involves leading the development of data analytics platforms and managing both local and offshore teams. The ideal candidate will have over eight years of IT experience, strong...SuggestedLocal area
- A leading grocery retailer in Phoenix, AZ is looking for a skilled Sr. CRM Analyst to oversee the measurement and optimization of CRM... ...collaborating with cross-functional teams. Requires a degree in Data Analytics and proficiency in SQL, Power BI, and CRM tools like Braze. The...Suggested
- ...improving workflows, and influencing critical decisions through data analytics. Candidates must have a Master's degree and extensive... ...analysis. The position offers full-time hours with core functions centered around operational objectives and data-driven solutions. #J-18...SuggestedRemote jobFull time
- Blue Cross and Blue Shield of North Carolina is seeking a skilled professional to lead the design and development of user-friendly analytic visualizations and dashboards. The successful candidate will collaborate with various business areas and mentor junior team members...
$35.62 - $52.99 per hour
...Arizona, is seeking a Senior Financial Analyst to provide financial business development and analytical services. Responsibilities include developing complex financial models and leading performance analyses to enhance revenue cycle performance. The ideal candidate will have...Hourly payFull time$100k - $125k
...Scottsdale, Arizona. This full-time position involves enhancing compensation practices with a strong emphasis on data integrity and analytics. Ideal candidates will have at least 7 years of experience, expertise in Workday, advanced Excel skills, and a deep understanding...Full time- Honeywell Aerospace Technologies is looking for a Manager of Logistics Data Analytics & Systems in Phoenix, Arizona. This role involves leading a team to design and optimize logistics data analytics to enhance operations across global logistics. Responsibilities include...
- World Wide Professional Solutions is seeking skilled Analytical Testing Leads in Northwest Phoenix, AZ to oversee testing for leaks and impurities in process systems. Candidates should have 1-2 years of related experience, strong organizational skills, and the ability...Relocation package
- IntePros is seeking a Senior Healthcare Analyst in Phoenix, Arizona. This role involves leading analytics initiatives, developing Power BI dashboards, and collaborating with stakeholders to optimize reporting solutions. The ideal candidate will have 5-10 years of experience...
- A leading financial institution in Phoenix is seeking a senior data analytics professional to join its Embedded Payments team. This role focuses on analyzing payment and transaction data to identify risks and support decision-making through advanced analytics. Ideal candidates...Work at officeRemote work
- A global procurement firm is seeking a Lead Sourcing Specialist to manage complex acquisitions and optimize supply chain performance... ...partnerships with international vendors and leveraging data analytics for decision making. Ideal candidates will have over 5 years of...
- ...enhance service levels and optimize costs. The ideal candidate has a Bachelor’s degree, over 5 years of experience in supply chain analytics, and exceptional Excel skills. Our culture values teamwork and innovation, making PetSmart an engaging place to advance your...Home office
- A leading tire retail company in Arizona seeks a Senior Workforce Systems Analyst to manage the UKG Pro platform and collaborate with... ...years of experience with UKG Pro configuration and excellent analytical, reporting, and communication skills. The position supports workforce...
- A leading logistics solutions provider is seeking a Customer Insights & Data Analytics Manager in Phoenix, Arizona. This role focuses on analyzing customer usage data to identify growth opportunities and communicate with various stakeholders. Candidates should possess...
- ...tax accuracy and maintaining compliance with tax regulations. Leads and develops a team of payroll analysts. Maintains strong internal... .... Job Knowledge, Skill, and Ability Preferences Strong analytical skills. Strong attention to detail. Exceptional organizational...Work at office
- ...collaborating cross-functionally. Candidates should have 5+ years in eCommerce operations, experience with CMS tools, and proficiency in web analytics. Benefits include competitive compensation, medical/dental/vision insurance, and a 401K matching plan. #J-18808-Ljbffr Kforce Inc
- PetSmart is seeking a Senior Manager of Insights & Analytics to lead a team focused on data-driven decision-making in the Phoenix Home Office. This high-visibility role involves collaborating with senior leadership and cross-functional teams to influence customer behavior...Home office
- ...collection, analysis, and reporting to improve inbound transportation strategies. Responsibilities include leading freight strategy teams, developing analytical databases, and recommending logistics solutions. Candidates should have a relevant Bachelor's Degree and at...Flexible hours
- A leading construction software company located in Phoenix, Arizona is seeking a Senior Salesforce Platform & Revenue Analytics Lead. This role involves managing the Salesforce ecosystem and revenue analytics strategy, requiring over 5 years of Salesforce experience in...Remote work
InEight
Phoenix, AZ2 days ago - ...disability insurance, retirement plans with matching, and generous paid time off. Overview The Senior Salesforce Platform & Revenue Analytics Lead will serve as a strategic partner in managing the end‐to‐end Salesforce ecosystem and revenue analytics strategy, while being...Remote workWorldwide
InEight
Phoenix, AZ4 days ago - ...A leading construction project controls software company is seeking a Senior Salesforce Platform & Revenue Analytics Lead in Phoenix, Arizona. This role demands expertise in managing Salesforce ecosystems and revenue analytics strategies, with a hands-on approach to administration...Remote workFlexible hours
InEight
Phoenix, AZ7 days ago - A leading construction project controls software firm is seeking a Senior Salesforce Platform & Revenue Analytics Lead in Scottsdale, Arizona. The role involves managing the Salesforce ecosystem and revenue analytics strategy, ensuring smooth operations while driving growth...Remote work
InEight
Scottsdale, AZ2 days ago $100k - $231.54k
...who has extensive experience providing performance management analytics within clinical and network operations. This position is responsible... ...total cost of care initiatives. In this role, you will: Lead the operational reporting efforts on the Healthcare Affordability...Hourly payFull timeTemporary workWork at officeLocal areaRemote work- A leading contact center in Phoenix, Arizona, seeks a Dialer Operations Manager to facilitate efficient dialer usage and mentor staff. The role... ...with dialing technology, strong communication skills, and analytical abilities. Familiarity with Avaya and Genesys is preferred....
$167k - $307.5k
...through innovative strategies, advanced analytics, generative AI, transformative technologies... ...2026. Work You'll Do An Amazon Connect Lead Technical Architect is responsible for... ...leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations...Work experience placementVisa sponsorship- ...Phoenix, Arizona. The role requires an experienced professional to lead complex client engagements in data architecture and engineering... ...leadership, establishing data strategies, and overseeing analytics solutions. Preferred qualifications include a Master’s degree,...
$115.1k - $165.45k
...you. About the Team The Presales Pro Center of Excellence (CoE) is UKG's solutions... ...HCM, Payroll, Workforce Management, and analytics portfolios. Within the CoE, the Reporting... ...Partner with Sales and Presales teams to lead discovery, shape opportunity strategy, design...Local areaUKG
Phoenix, AZ3 days ago- ...solutions with business strategies. The ideal candidate should have strong leadership and technical skills, with experience in data analytics and budget management. The role entails collaboration across teams and managing the IT budget for successful project execution....
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Contact Center Analytics & Telephony Lead. Be the first to apply!
Related searches
- call center workforce analyst Phoenix, AZ
- call center remote Phoenix, AZ
- medical call center receptionist Phoenix, AZ
- call center full time Phoenix, AZ
- call center associate Phoenix, AZ
- call center night shift Phoenix, AZ
- inbound call center Phoenix, AZ
- home call center Phoenix, AZ
- director call center Phoenix, AZ
- temporary call center Phoenix, AZ