Assistant Store Manager Experiences - House of Sport

At DICK’S Sporting Goods, we believe in how positively sports can change lives. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, The Rock Wall, The Cage, The Field/Ice Rink, Golf Bays/Services, Equipment Service, and In- Store activations (where applicable). Increase revenue, traffic, athlete conversion through strategic programming including but not limited to in-store events, utilization of batting cages, golf bays, outdoor field and rock wall, couponing/shop nights. Event planning, event space capabilities; provide information on event space configurations and recommend the most effective set up for the event type and size based on event space & availability. Product Ensures assigned departments meet all merchandising standards including merchandise exposure, visual, pricing, and signage, while monitoring stockrooms to make sure products can be merchandised. Provides feedback to the Executive Director, recommending products relevant to local athletes and inventory levels. Maintaining a high standard of KPIs including the utilization of experiences, brand awareness, merchandise attachment, sales, budgets, replenishment, audits, and staff efficiency on a regular basis. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws and guidelines of external governing entities. Integrate Service, Selling, and Experiences practices that drive merchandise attachment, utilization, and overall athlete satisfaction. Service Plans, organizes, and controls for 90 days out to create a hassle-free shopping experience by identifying opportunities in the store and focusing on the strong connection between athlete satisfaction and teammates engagement through leveraging insights. Holds teammates accountable and ensures compliance for meeting established operational guidelines, brand standards, customer service expectations and company policies including cash handling procedures, safety requirements and conducting LP audits as required. Integrates and promotes additional services within House of Sport: glove steaming, racket stringing, skate sharpening, etc. Community Supports managing community relationships in conjunction with the Executive Director/ CPD and Local Marketing Specialist. Partners and supports in good faith effort Sports Matter. Liaison to HOS Marketing, Grand Openings and other events. Leadership Prioritizes training, coaching, and development by infusing learning into day-to-day leading building development plans in partnership with teammates. Directly manages teams in assigned departments including ensuring athlete satisfaction and awareness of in-store programming while having a dotted line of responsibility for managing teammates in other areas of the store when serving as Head Coach. Partners with the Executive Director or Common Purpose Director on long-range management of the store workforce. Oversees payroll to meet budget which includes effectively scheduling teammates based on athlete traffic and analyzing sales. Fosters an inclusive, people-first store environment where teammates and athletes feel safe, welcomed, and empowered to bring their best selves to work by promoting transparent communication and cultivating a high-energy, engaging environment. Hire and build strong teams by partnering with the Executive Director or Common Purpose Director to create targeted hiring strategies to actively recruit within the community and ensure the team reflects the communities that it serves. Drives programming, revenue, and experience utilization by prioritizing the integration between the specialized experiences and business to make HOS a one-stop-shop that wholistically serves our athletes. High School Diploma or Equivalent Bachelor’s Degree Preferred 1 - 3 Years of experience including 1-3 years of retail management experience VIRTUAL REQUIREMENTS That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments. Cameras must be on during all virtual interviews. If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone! ACHIEVING SUCCESS AT DICK’S SPORTING GOODS Everything we do is focused on helping athletes achieve their dreams. The referees that call the games and the neighbor that can’t wait until the next one. The sports enthusiasts that wake up and strive to reach our personal best. We are DICK’S Sporting Goods – a community united by our passion for sport, standing together in our pursuit of our best. What we bring to the game is what we believe will change it. By upholding the values that strengthen our performance, fosters collaboration, and ignites our desire to win, we actively demonstrate the impact and change we inspire when we work as one. #