Dominos Customer Service Rep (CSR)

Dominos Customer Service Rep (CSR)

Greenacres, Florida, A&B Pizza, Inc.

Job Description

Job Summary: The Domino's Pizza Insider plays a key role in ensuring that customers receive high-quality service, pizzas, and other menu items quickly and efficiently. Insiders work behind the scenes to prepare food, take orders, maintain cleanliness, and provide excellent customer service, both in-store and over the phone.

Key Responsibilities:

• Food Preparation:
  • Prepare pizzas and other menu items according to Domino's recipes and customer specifications.
  • Maintain a clean and organized kitchen area, ensuring that all food safety standards are followed.
  • Monitor inventory levels and restock ingredients as needed.
• Customer Service:
  • Take customer orders over the phone or in person, ensuring accuracy and timely service.
  • Assist with handling payments, refunds, and answering customer inquiries.
  • Resolve customer complaints and ensure satisfaction.
• Team Collaboration:
  • Work alongside other team members, including drivers, managers, and fellow Insiders, to ensure efficient store operations.
  • Assist with preparing delivery orders for drivers.

Qualifications

Previous experience in food service or customer service is beneficial but not required.

Strong communication and customer service skills.

Ability to multitask in a fast-paced environment.

Basic math skills for handling transactions.

Ability to work as part of a team.

Flexible availability, including nights, weekends, and holidays.

Additional Information

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.