General Manager

General Manager Lead a high-performing team and oversee the success of the beloved neighborhood bakery‑cafe. Own all aspects of operations, make strategic decisions, and create an environment where your team thrives. Ensure guests experience Panera warmth and celebrate every shift. What’s In It for You? Competitive pay and eligibility for quarterly bonuses Free on‑shift meals and unlimited fountain beverages Paid vacation, sick time, and holidays Medical, dental, vision, life insurance, pet insurance & 401(k) with match available Career advancement & leadership development opportunities Tuition discounts Perks & rewards for team members Team member assistance program And much, much more! Your Role Includes: Own all aspects of leading the bakery‑cafe team, including planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning. Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team. Manage team performance to ensure the bakery‑cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met. Create subject matter experts within your bakery‑cafe by developing managers on people processes and Panera’s Guiding Values & Behaviors. Follow operational procedures designed to ensure your bakery‑cafe successfully executes all company strategies and initiatives. Make sure every guest is delighted by the quality of our food, service, and staff. Build engaging relationships that lead to long‑term, loyal guests. Ensure team members follow company policies and procedures and comply with all federal, state and local regulations. Maintain a healthy and safe workplace that meets Panera’s health, food, safety, and company culture standards. Maintain the bakery‑cafe’s overall costs and inventory. Help build our Culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years of age. 3+ years of restaurant General Manager experience preferred. ServSafe certification (or ability to achieve). Proven ability to drive positive results through strong business acumen. Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast‑paced environment. Flexible hours, including nights and weekends in a fast‑paced environment with shifting priorities. Ability to lift, carry, push, or pull objects 25 pounds. Capability to stand and walk for up to 6 hours. Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment. Any job offer for this position is conditional upon the results of a background check. Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! Equal Opportunity Employer: Disabled/Veterans 601762 Shrewsbury, PA - Sofia Drive #J-18808-Ljbffr