Seasonal Supervisor, (Costumes)

Position Overview SEASONAL POSITION At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team! Responsibilities Lead all aspects of daily entertainment costuming operations, including laundering, pre-setting, organizing, maintaining, and fabricating costumes. Create detailed cast and crew schedules/line grids for daily park operation and input them into the team member management digital platform. Review and approve cast and crew daily schedules, including schedule changes or deviations. Follow and maintain training protocols and standard operating procedures in your assigned venue/area, collaborating with your manager to update and develop these as needed. Perform administrative responsibilities such as budget tracking, punch lists, training schedules, production archives, production calendars & timelines, PowerPoint presentations, audition support, Kronos, Seeds, work orders, etc. Maintain SEA quality and integrity for assigned entertainment product. Assist in installation/remounting of new or changing show/performance product while maintaining clear communication with internal and external departments. Train, supervise, evaluate, coach, and develop the cast/crew in your assigned venue/area and maintain ambassador training records. Track and document positive and negative behaviors, administer feedback sessions and evaluations promptly. Develop and maintain safety inspections and procedures for assigned venue(s)/area(s) (green tag procedure, injury reduction plans, MSDS sheets, emergency action plans, ambassador injury reports, monthly safety inspections). Consistently practice safe work habits, reporting unsafe situations to management. Act as point‑of‑contact in your respective areas for internal and external departments and outside contractors. Perform various tasks, including attending meetings, development classes, monitoring team schedules and hours, updating ambassador files and responding to email in a timely manner, creating/maintaining personal & venue calendars, assisting guests as necessary. Participate in the Entertainment Duty Phone coverage program, track call‑ins, field questions pertaining to the Entertainment Department. Demonstrate consistent courtesy and professionalism in all work aspects with all ambassadors and guests. Support creative, pre‑production, rehearsal, and operation Entertainment offerings as needed. Perform other duties as assigned. Qualifications High school diploma or equivalent. College degree in theater or equivalent experience preferred. Minimum one (1) year theme park experience preferred. Minimum one (1) year production experience in media (theater, television, radio, motion pictures, dance, recording studio, or visual arts). Experience in entertainment, costuming, or stage management preferred. Demonstrated ability to lead a team and work well with others, strong organizational and time management skills. Strong computer skills with emphasis in Microsoft Office (Word, PowerPoint, Excel). Excellent verbal and written communication skills; working knowledge of English. Ability to walk and stand for long periods in extreme weather conditions; flexible schedule (weekdays, weekends, evenings, holidays). Ability to multitask, maintain positive attitude for excellent guest service. Comfortable climbing onto platforms and catwalks for inspections/maintenance checks. Team player, effective communication and relationship building with internal and external ambassadors. Consistent safe work habits, use of PPE, lifting, and reporting unsafe situations. Willingness to comply with all SEA grooming guidelines and employment standards. Ability to complete all legal, company, and department training requirements and certifications on time. Benefits Free park admission. Discounts on park admission tickets and passes for family and friends. Park discounts on food, merchandise, etc. Scholarship opportunities. Exclusive employee events and giveaways. EEO Statement SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS. #J-18808-Ljbffr Entertainment Places