BOH-T - HI

Entry-Level Trainee Role

This position is an entry-level trainee role under the direction of the Senior or Store Manager. The employee receives clear, detailed instructions on tasks, procedures, and work expectations. Assignments are routine and structured to support skill development and career progression. The goal is to learn and become competent in all duty stations as applicable during the 90-day probationary period for newly hired employees.

General Duties

• Complies with all company policies and procedures Genki Sushi USA, Inc. sets forth.
• Required to maintain kitchen cleanliness and organization consistently.
• Ensures proper sanitation of the entire kitchen area according to company standards.
• Works with management to ensure the cleanliness of the restaurant's interior and exterior premises.
• Ensures that customers are consistently satisfied with their dining experience daily.
• Demonstrates and ensures that Genki Sushi USA, Inc.'s proper customer service standards are followed.
• Professional and calm while dealing with disgruntled customers and complaints.
• Notifies the store supervisor or manager of any customer complaint.
• Attends all pre-/post-shift briefings and scheduled meetings.
• Complies with all updates, changes, and/or new material, policies, and/or procedures set forth by management.
• Learn and become competent in all duty stations

Essential Duties

• Performs all essential job functions as required by a BOH staff member:
• Prep Cook
• Sushi Cook
• Fry Cook
• Dishwasher
• Able to efficiently run every station in the back of the house, including but not limited to the following: fryer, dishwasher, prep, maki, gunkan, nigari, and take-out.
• Ensures that all food is prepared correctly according to the company's recipes, procedures, and standards.
• Ensures products delivered by the bullet express system consistently meet food product quality, presentation, and portion control (applicable to restaurants with the bullet train system).
• Properly rotates all food products using the FIFO method.
• Consistently maintains kitchen and center cleanliness, sanitation, and side work duties on time.
• Able to prepare and complete daily opening, mid, and closing duties as management assigns.
• Assist with properly storing and organizing timely deliveries of fresh and frozen items.
• Follows safe stock levels according to company standards.
• Communicate and report to the store supervisor or manager on all BOH operational issues and service concerns daily and/or immediately if necessary.
• Performs other assignments and duties as determined by the store supervisor or manager.

Other Duties/Functions

• Responsible for checking and working all scheduled shifts as posted.
• Notifies the store supervisor or manager of any personnel changes.
• Attends mandatory staff meetings.
• Adheres to all State OSHA, food, and sanitation requirements.

Job Knowledge, Skill, and Ability

• Be organized, clean, and neat in the work environment
• Able to remember, recite, and promote menu items

Working Conditions

• Primarily works indoors in a restaurant environment.
• Will be exposed to abnormal temperatures as required by job duties (kitchen refrigerators, freezers, fryers).
• Exposure and use of chemicals will be required for kitchen cleaning and sanitation.

Work Hours

• Will work between 4-6 hours per shift. Times and hours worked per week will vary based on operational needs.
• Required to work at least 35 hours, including nights, weekends, and holidays as needed. Two of the three work availability times (day or night) must be weekend shifts.

Requirements

• Neat, clean, and well-groomed appearance.
• Basic knowledge of food and beverage, service standards, customer relations & etiquette.
• Able to serve alcohol (applicable to stores with liquor licenses) if required.
• Tuberculosis (TB) Clearance by the Department of Health's Food Handler guidelines (Hawaii only).
• Appropriate state's Food Handlers Card (Washington only).
• Read, write, and speak English fluently.
• Ability to communicate clearly, both verbally and in written form.

Physical Job Requirements

• Constant: Standing and walking
• Frequent: Bend, stoop, reach, and twist
• Ability to lift to 40lbs and move up to 50lbs through a crowded room continuously through the shift
• Operate and clean kitchen equipment, including but not limited to Rice washer, mandolin slicer, rice mixer, meat grinder, sushi robot, fryer, gas appliances, and plate dishwasher.
• Be able to operate, load, and unload the trash compactor.