Operations Executive

POSITION SUMMARYOversees the total operation of YMCA center or department and supports (2) additional center operations including membership, marketing, programs, facilities, volunteer and team member development, financial development, community relations and collaborations with community agencies.ESSENTIAL FUNCTIONSEstablishes the center leadership team long range plans for the expansion of programs and services, in harmony with overall YMCA objectives.In collaboration with Executive Directors, develop and implement an annual operating plan: develop an overall operating plan for the coming year including goals, timelines and expected results. Support senior leadership with the delivery of those plans at all centers.Effectively operate the facility/department and all program activities at home location:Manage the facility on a daily basis, ensuring that regular activities and special programs run smoothly.Support senior leadership at additional locations on facility operations.Establish appropriate management tracking methods to ensure that center teams perform effectively in all key areas.Address Specific Problem Areas:Identify and correct areas in which the center teams are under-performing.Organize task forces as necessary to address these issues.Develops, maintains, and models collaborative relationships with community agencies in service areas.Directs the financial development activities of the home center and supports additional Y's in achieving fundraising goals.Develop and support a year-round fundraising program at home Y, that includes the annual current support campaign; Special Events.Supports the hiring, training, supervision and evaluation of team members in collaboration with Senior Leadership.Identify career candidates and work an active plan to support team member development and advancement.In collaboration with Senior Leadership, Develops, manages, and monitors the center/department operating budget and ensures budget targets are met or exceededDevelops and directs high quality relationship-based member engagement strategies. Models relationship-building skills (including Listen First) in all interactions with staff, volunteers, members, and the community.Serve as staff to the BOM Program Committee at home branch.Ensure that each committee has appropriate staff leadership along with benchmarks and charts of work that are aligned with the strategic plan.Develop strong relationships with the Board of Managers and act as a liaison in motivating, recognizing and engaging them in the branch operations.Assist the Executive Director in the identification and cultivation of board members and committees.Fosters a climate of innovation to develop member-focused programs which support the Y mission, goals, and strategies.Ensures the safety and maintenance of high quality facilities, grounds, and equipment.Serves as a member of Y management and supports the overall objectives of the YMCA.Leads gift processing for special events: Golf Tournaments, Tree Lot, Galas, etc. as assignedAttend staff meetings and trainings as required.Uphold YMCA policies for safety, supervision, mandated reporting and risk management.Demonstrate the Six Pillars of Character (Trustworthiness, Citizenship, Respect, Responsibility, Caring, and Fairness) as well as the YMCA Core Values of caring, respect, honesty and responsibility in all dealings with members, guests, volunteers and fellow staff.Demonstrate competencies in and willingness to develop in the Cause Driven Leadership areas of mission advancement, collaboration, operational effectiveness and personal growth.All other duties as assigned by your supervisor.YMCA LEADERSHIP COMPETENCIESThe Y’s Leadership Competency Model is comprised of 14 Leadership Competencies (leadership knowledge, skills, and behaviors required for success in the Y), organized by the four disciplines of Cause-Driven Leadership:Advancing Our Mission & Cause: Provide visionary leadership to the organization and to ensure that all resources are mobilized to adapt to new challenges and needs in the communityCompetencies Include: Change Leadership, Engaging Community, Philanthropy, & VolunteerismBuilding Relationships: Connect people to the Y’s cause by developing inclusive relationships, partnerships and collaborations so that Ys can co-create solutions to pressing social needsCompetencies Include: Collaboration, Communication & Influence, & InclusionLeading Operations: ensure relevance, effectiveness, and sustainability of the organization so that we can continue to fulfill our promise to the communityCompetencies Include: Critical Thinking & Decision Making, Fiscal Management, Functional Expertise, Innovation, & Program/Project ManagementDeveloping & Inspiring Others: support the holistic development of self and others so that everyone can embrace the Y’s cause, sustain the Y’s culture, and inspire others to take individual and collective action to further our impactCompetencies Include: Emotional Maturity & Developing Self & OthersWhile all competencies are significant, the following are critical to success in this position:Change LeadershipCommunication & InfluenceFiscal ManagementDeveloping Self & OthersMINIMUM QUALIFICATIONSEDUCATION: Bachelor's degree in human services, social services, business or equivalent.RELATED EXPERIENCE: Four or more years of management experience, preferably in a YMCA or other nonprofit agency; Experience in management and development of volunteer involvement; ability to recruit top community leaders.SPECIALIZED SKILLS: Ability to direct total operations through volunteer development, supervision of staff, development and monitoring of branch budget, marketing and public relations, and program development.LICENSES & CERTIFICATIONS: YMCA Multi-Team or Branch Leader certification preferred. Current Approved CPR/First Aid/AED Certification preferred.WORK ENVIRONMENT/MINIMUM PHYSICAL REQUIREMENTSYou must have the physical, visual, and auditory ability to perform the essential functions of the job with or without reasonable accommodations.Req # 3595 #J-18808-Ljbffr