Spa Receptionist

Benefits:

401(k)

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

Hand & Stone Massage and Facial Spa is looking for an experienced customer service orientated individual to join our Spa Associate team at our Cranberry location. This person will build and maintain client relationships by offering exceptional service and supporting the team to ensure a successful day.

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities

Meet membership sales goals

Detailed knowledge of the menu of services – don’t worry, we’ll train you!

Have excellent customer service to members and guests, while building relationships that last

Capable of working flexible hours

Effectively communicate sales, promotions, and service options with clients

Bring a positive and energetic attitude

Answer phones, schedule appointments, and file documents

Uphold spa cleanliness standards and various other duties as assigned

What’s in it for you?

Competitive Compensation - hourly wage PLUS commissions.

Contests - do you want to put your sales skills to the test? See what we have in store!

Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.

Ongoing Training - We are ALWAYS learning and improving.

Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!

Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!

Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Spa Membership Sales Associate Qualifications:

Capable of working flexible hours (evenings and weekends required)

Special consideration given to candidates with prior retail or membership sales experience (Gym, Tanning, or Salon) or prior Spa experience such as Massage Envy, Elements or Massage Heights or general beauty and wellness industry knowledge

Critical thinking skills, including conflict resolution

Excellent verbal and written communication

Must be exceptionally organized and have great attention to detail

Must be a strong team player with the ability to work independently with minimal supervision

Experience with Zenoti software a plus

Job Type: Full-time / Part-time

Additional Compensation:

Commission

Bonuses

Store Discounts

PTO

Health Benefits

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.