Counselor (Crisis Worker)

Job Description

Job Description

About us:

When you join the Arrowleaf team, you are committing to a meaningful career where your work will make a difference for your neighbors throughout Southern Illinois and strengthen our region as a whole. You’ll have a chance to build well-being not just for the people you work with, but for yourself as well, as you gain life-changing experiences, enjoy highly competitive benefits, and experience unmatched opportunities for advancement.

Mission: Arrowleaf’s mission is to help all Southern Illinoisans reach their full potential. We provide resources and opportunities that support individuals of all ages so they can thrive, make our communities more vibrant, and build economic prosperity that benefits everyone.

Vision:  We envision a Southern Illinois where all individuals are contributing to a community that is safe and vibrant for everyone.

Visit our website: myarrowleaf.org/employment to learn more about Arrowleaf

Job Title: Counselor (Crisis Worker)

Home Office: Johnson County Office (JCO), Pope County Office (PCO), Alexander County Office (ACO) Hardin County Office (HCO), Massac County Office (MCO), or Union County Office (UCO). Location is dependent on office space availability.

Area of Focus: Behavioral Health

Program(s): Crisis Response and Intervention Services program (590) - The Crisis Response and Intervention Services, which are available 24/7, help people of all ages deal with immediate stressors, minimize the negative effects of physical or mental health challenges, and cope with a loss of functioning in any area of life.

Immediate Supervisor: Behavioral Health Officer - Marisa Varney

Hours of Work: Full-time 40 hr./week

Sunday: Off

Monday: 10:00 pm - 8:00 am

Tuesday: 10:00 pm - 8:00 am

Wednesday: 10:00 pm - 8:00 am

Thursday: 10:00 pm - 8:00 am

Friday: Off

Saturday: Off

FLAS Classification: Non-exempt

Minimum Qualifications: Bachelor’s Degree in Human Services or related field. Qualifies as a Mental Health Professional (MHP).

Skills & Knowledge: Skills in the delivery of crisis support services; knowledge of local health and human services resources; excellent written and oral communication skills; basic computer skills; ability to navigate enhanced phone system.

Special Requirements: Evening/weekend availability is required; must be 21 years of age or older; travel to off-site or community based locations is required; travel to all agency sites when appropriate; schedules evening / or weekend hours as necessary; must complete and maintain the required registry clearance and criminal fingerprint background checks; maintain First aid & CPR certification; must have a valid driver’s license and proof of vehicle liability insurance.

Job duties include, but are not limited to:

• Crisis response on a call-in basis, primarily nights and weekends with some days.

• Must accept at least one crisis call per month to maintain call-in status. 
• Provides crisis intervention to stabilize consumer’s condition by utilizing short-term crisis intervention techniques and referrals to other support services.
• Utilizes approved screening and assessment tools to evaluate the level of risk for individuals presenting in mental health crisis and makes informed recommendations to the on-call QMHP regarding needed level of care.
• Collaborate with emergency services, law enforcement, and medical professionals to ensure a seamless and integrated response to crisis situations.
• Develops safety plans collaboratively with clients to leverage natural supports, ensure ongoing support, address environmental safety, and facilitate access to necessary resources. 
• Facilitates communication externally and across agency staff/applicable programs to ensure continuity of care for individuals presenting in crisis services.
• Maintains networking and referral contacts with other human service providers both internally and externally.
• Completes all required forms and documentation in a timely and efficient manner.
• Demonstrates active involvement in team/program meetings and supervision with direct supervisor.
• Records and documents consumer treatment by following established policies and procedures.
• Ability to screen, assess and provide interventions for consumers that are exhibiting symptoms of trauma. 
• Follows agency policy and procedure for all reports of abuse and neglect or suspected abuse and neglect. 

Benefit Package

• Professional & upward mobility opportunities 
• A family-oriented atmosphere 

• 401(k) with company match for qualifying staff. 

• Voluntary Benefits (Critical Illness, Short-Term disability, Accident/Incident, Hospital Indemnity)

• Mileage reimbursement

• Health, vision and dental insurance option available after 1st day of the month after 60 calendar days of employment

• Up to $50,000 life insurance policy

• Up to 368 hours of paid time off just within your first year of employment! Includes 13 paid holidays, up to 40 hours personal time, 12 sick days, 40 hours bereavement leave, 12 vacation days (6 month probation period), and 8 hours volunteer paid time off per year.

• Additional opportunities for compensation are available above starting salary!

Salary Range: $46,232 - $67,267 annually.

*This is a bargaining unit, union position