Host/Hostess

Job Description

Job Description

About the Role:

Lost & Found Restaurant in Pittsburgh, PA is looking for a friendly and enthusiastic Host/Hostess to be the first face our guests see! If you love creating warm & welcoming experiences for guests in a friendly hospitality atmosphere, we would love to have you on our team.

Responsibilities:

• Greet and welcome guests upon arrival with a positive, friendly attitude
• Manage reservations and waitlists using host stand software or seating charts
• Escort guests to tables and ensure proper table turnover and floor management
• Communicate wait times accurately and manage guest expectations during peak hours
• Answer incoming phone calls and assist with reservation inquiries
• Coordinate with servers and kitchen staff to ensure smooth seating flow
• Maintain a clean and organized host stand and entrance area
• Coordinate guest "research" and ensure communication of guest knowledge is relayed to both kitchen and dining room staff

Requirements:

• Prior hosting, customer service, or front-of-house restaurant experience preferred
• Excellent communication and interpersonal skills
• Ability to multitask and stay composed in a high-volume dining environment
• Warm, professional demeanor with a guest-first attitude
• Ability to stand for extended periods and move throughout the restaurant
• Flexible availability including evenings, weekends, and holidays

About Us:

Lost & Found Restaurant is a brand new restaurant in the heart of Pittsburgh, specifically in the Shadyside neighborhood. We are incredibly passionate about the warmest hospitality, great drink & food, and having a great time with each other. This is a small, family owned restaurant that thrives on the entire team building our culture together. We hope to see you as a part of our opening team!