Sales Manager

Korean Bilingual Sales ManagerEstablished in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We've grown nearly 100 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a key role as "Culinary Ambassador" promoting Japanese foods worldwide. Currently, we import, manufacture, and distribute over 8,000 Japanese foods, beverages, restaurant equipment and supplies.Location: Seattle, WAHours: M-F: 8AM – 5PMPosition SummaryThe Sales Manager leads the Sales Department in achieving revenue goals and expanding market share. This role sets sales targets, coaches the sales team, fosters customer relationships, and coordinates with other departments to drive business growth.Essential Job FunctionsSales Leadership & StrategySet monthly and annual sales quotas for the sales team.Develop and execute sales strategies to achieve assigned departmental targets.Analyze sales data, identify performance gaps, and implement improvement plans.Oversee sales of products with limited availability to maximize profits.Research market trends and attend trade shows to identify new product and business opportunities.Team Development & ManagementRecruit, interview, hire, and train new staff in the Sales Department.Supervise and oversee daily workflow of sales staff to ensure understanding of duties and tasks.Provide constructive feedback, coaching, and ongoing training to promote performance and development.Ensure that sales staff adhere to company policies and procedures.Organize and lead sales meetings.Coordinate with other departments to maximize the company profits.Customer & Vendor RelationsAssist sales staff with account strategies, proposals, negotiations, and marketing plans.Maintain strong customer relationships by promoting customer satisfaction and long-lasting rapport.Act as a resource to staff in handling contract opportunities, closing sales, and troubleshooting product issues.Communicate with the Purchasing Department to forecast product shortages and ensure alignment on inventory availability.Work with Marketing to develop and maintain a customer database to support sales growth and market share expansion.Ensure timely collection of payments while maintaining high levels of customer service.Handle and resolve customer complaints regarding products or services.Compliance & OperationsAttend semiannual inventory counts, which may be scheduled on weekends.Maintain and safely operate a company vehicle in accordance with the Company Vehicle Policy.Attend company events and functions outside of normal working hours, as needed.Perform other duties as assigned by the General Manager.Physical RequirementsAbility to sit in an office setting for the majority of the dayAbility to type for extended periods throughout the dayAbility to reach, bend, kneel, and lift up to 50 pounds occasionallyWorking Conditions - Noise Level: Normal to loud while in the officeOther RequirementsBusiness level English required - Read/write/speak/listenBusiness level Japanese or Korean preferred - Read/write/speak/listenAbility to work weekends, holidays, and afterhours as needed for Company and department related eventsMaintain a valid driver's license and a clean driving record.Maintain a positive attitude.Ability to adapt to frequent changes in assignments and workloadHigh School Diploma required. Bachelor's Degree in business or related field preferredAbility to work independently and as a team.Demonstrates strong organizational skills and attention to detail.Demonstrate basic Microsoft Office proficiency.Knowledge of ERP systems, especially Microsoft NAV, highly preferred.Knowledge of Japanese foods and liquors strongly preferred.5+ years of field sales experience5+ years of managerial experienceKnowledge and SkillsCommunication and Interpersonal skillsExceptional organization and time management skillsIntermediate mathematical knowledge - markups, discounts, combining/converting measurements, counting inventory, etc.Excellent mentoring, coaching and people management skillsExceptional managerial skills.Ability to follow directions and complete tasks with minimal supervision.Interpersonal and customer service skills for interacting with fellow employees.Excellent written and oral communication skills.Problem-solving skills.DisclaimersThis position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform any other job-related duties as instructed or requested by the department manager or other management as needed, subject to reasonable accommodation and business needs. The information contained herein is subject to change in the Company's sole discretion, and no part of this document is to be construed as an express or implied contract of employment, nor does it alter the "at-will" employment status with the Company. Requirements are subject to accommodations with ADA, FEHA, and all other applicable federal and state laws. Please report any changes of essential job functions to the Human Resources Department.Mutual Trading Group is an Equal Opportunity Employer.