Medical Receptionist

Medical Receptionist OpportunityOpportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.ProHealth Physicians has an immediate opening for a friendly, patient-focused and detail-oriented Medical Receptionist to join our team. The position is full-time (40 hours/week) Monday - Friday 7:45am-5pm 1hr lunch - rotating every 4th or 5th Saturday 8am-12pm. 8:30 - 8:45 6pm (Monday-Thursday to be determined once hired)Primary Responsibilities:Greet patients and conduct check-in processCollect or verify demographic information, including key demographic fieldsLoad or update insurance information as neededVerify eligibility and flag appointment accordinglyScan insurance card(s)Collect co-payments and outstanding balancesPost payments received in practice management system and provide system-generated receiptsAcknowledge patients in PMSchedule appointments using approved scheduling guidelinesUse call processing and other applicable functionality in the EHR to take messages and communicate with cliniciansMonitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, 'no show,' for follow up appointments for chronic conditions or preventive careMonitor administrative tasks in the EHR and respond timelyScan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visitsClose payment batch(es) at the end of each shift, assemble, and balance batch(es) according to ProHealth cash control proceduresAssist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamworkDemonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentialityPerform other duties as assignedYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:High School Diploma/GED1+ years of medical receptionist experienceProficient in Microsoft OfficeAccess to reliable transportation with the ability to travel 10% of the time within 30 miles of territory assignedPreferred Qualifications:Experience working with an electronic health recordKnowledge of medical terminologyCustomer service experiencePay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.