Technical Specialist

Role: Technical Management Services – SAP (ECS) Language required: German and English Skill (Mandatory): SAP BASIS/Migration/Upgrade We are looking for a strong technical consultant to manage and drive customer engagements within SAP Enterprise Cloud Services (ECS). Key Responsibilities Act as primary technical contact for customers and escalation point for critical issues Understand customer landscape, business goals, and provide solution-driven recommendations Support SAP S/4HANA transformations, migrations, and architecture planning Collaborate with CDM, architects, and delivery teams to define long-term service plans Drive customer satisfaction through effective technical delivery and support Lead technical discussions, operational reviews, and service planning meetings Manage incidents, service requests, change impact, and risk assessments Deliver proactive services including capacity planning, landscape optimization, and problem management Identify opportunities to position ECS portfolio offerings and drive innovation adoption Provide guidance using technical reports (EWA, RCA, MSR) and track action items Required Skills & Experience Strong expertise in SAP Basis / NetWeaver Administration, upgrades, and migrations Experience with SAP S/4HANA architecture, conversion, and tools Knowledge of high availability, disaster recovery, and cloud environments Understanding of SAP ecosystem integrations (SCP, Ariba, SuccessFactors – good to have) Strong stakeholder management and customer-facing skills We promote equal opportunities for all employees, regardless of their cultural and social background, gender, disability, age, religion, beliefs, and sexual identity. We give priority consideration to severely disabled applicants and those of equal status in the case of equal suitability. #J-18808-Ljbffr