Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
As a third-generation State Farm agent, Ive built my career on a lifelong passion for helping others and being deeply rooted in my community. Growing up in my fathers office, I saw firsthand the impact this work can have, and today I take pride in leading a team that shares that same purpose.

In our agency, we focus on creating personalized solutions for our customers by offering a wide range of products to meet nearly every insurance need, while supporting them during both everyday moments and lifes most challenging times. We are a collaborative, high-performing team that values work-life balance, celebrates daily wins, and genuinely enjoys working together.

With over 25 years in business, weve created an environment that is both professional and energizing, where team members feel supported like family and are encouraged to grow. We invest heavily in development by providing licensing, ongoing training, and clear pathways for advancement, including the opportunity to become an agent. We also believe in giving back, supporting over 20 causes each year through donations, volunteer work, and community events.

If you are outgoing, detail-oriented, and driven by integrity with a passion for helping people, youll thrive here. This is a place where hard work is recognized, success is celebrated, and your career can truly grow.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Michelle Christensen - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.