Retail Associate

Retail Associate

The Retail Associate at RWB Thrift performs multiple tasks and processes associated with thrift operations, demanding attention to detail, physical endurance, and the ability to thrive in a fast-paced environment. Retail Associates may be assigned to different areas within the sales floor and take pride in maintaining an orderly and clean store amidst the ever-changing inventory. Key duties include organizing clothing racks, promptly picking up items from the floor, returning products to their designated locations, addressing spills, removing potential safety hazards, and occasionally assisting customers with items behind the register area to enhance the shopping experience.

Key responsibilities include:

• Greeting and assisting customers
• Maintain organization and color order on the sales floor
• Ensure the return of products to their designated locations
• Remove potential safety hazards by promptly picking up fallen items, addressing spills, and cleaning up breakage
• Organize and uphold assigned departments to organizational standards
• Prioritize attention to detail, accuracy, and timeliness in tasks
• Adhere to safety procedures and guidelines
• Fulfill other duties as assigned by the leadership team
• Ensure compliance with all company policies and procedures

Qualifications:

• High school diploma or GED preferred
• Previous thrift, retail, warehouse, or customer facing experience is preferred, but not required

Physical requirements include:

• Ability to safely perform job functions in accordance with ADA, FMLA, and other federal, state, and local standards
• Physical strength: Must have the ability to occasionally lift and carry up to 25 lbs, frequently exert up to 25 lbs. of force, and constantly apply negligible force when handling objects
• Endurance: Able to stand for extended periods of time
• Manual dexterity: Proficient in performing repetitive motions such as extending hand(s) and arm(s) in any direction and working primarily with fingers rather than the whole hand or arm
• Fine motor skills: Skilled in tasks involving seizing, holding, grasping, turning, or otherwise working with hand or hands
• Balance and agility: Capable of maintaining body equilibrium to prevent falling on narrow, slippery, or erratically moving surfaces, as well as maintaining balance when performing agile tasks
• Visual acuity: Possesses clarity of vision at 20 inches or less and 20 feet or more
• Footwear: Required to wear closed-toe shoes for safety purposes
• Repetitive tasks: The job involves regular repetitive motions

Work environment includes:

• A dynamic and busy atmosphere
• A noisy environment due to bustling activity on the sales floor and the production area
• Bright lighting throughout the front and back of the store
• Regular interactions with customers, donors, and coworkers
• High degree of flexibility, with employees expected to work in all areas as assigned

Language requirements include:

• A fundamental understanding of written and spoken English for comprehending instructions, as well as the ability to communicate verbally and in writing in English

The company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We're dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. We value diversity and inclusion and are committed to creating a work environment that is welcoming, respectful, and supportive of all individuals. We encourage qualified individuals with disabilities to apply and will provide reasonable accommodations to ensure that they have equal access to employment opportunities.