Escrow Assistant

Job Summary Escrow Assistant supporting the Escrow Department in a branch or office setting. Responsible for customer service and administrative duties related to residential escrow closings. Responsibilities Perform a wide range of administrative duties to gather information and assist in the escrow process. Open orders and input closing statement information. Prepare documents for closing and handle the complete disbursement and follow‑up of all escrow transactions. Communicate requirements and other information to clients. Interpret various agreements as they relate to closing and prepare all documents required for transactions. Job Complexities Work on problems of moderately complex scope where action requires a review of a variety of factors. Research and obtain information for a wide range of complex data. Exercise judgment within defined procedures and practices to determine appropriate action. Follow department processes and procedures and may recommend improvements to these processes. Knowledge, Skills & Technology Customer service skills. Problem solving skills. Strong organizational skills. Knowledge of the MS Office suite. Excellent verbal and written communication skills. Ability to maintain professionalism and a positive service attitude at all times. Strong detail orientation. Knowledge of company and/or client operating systems. Qualifications High School diploma or equivalent. 2+ years of escrow‑related experience. Pay Range $16.63 - $22.18 per hour. EEO Statement First American is an equal opportunity employer in every sense of the term. #J-18808-Ljbffr