Sr Business Analyst

Senior Business Analyst

The Senior Business Analyst supports healthcare operations by identifying, analyzing, and helping resolve operational issues that impact patient care, regulatory compliance, quality, and efficiency. This role leads cross-functional work groups across clinical, administrative, and operational teams to plan, coordinate, and track the actions required to address identified issues. The Senior Business Analyst analyzes operational and performance data to identify trends and emerging risks, provides clear and timely reporting to leadership at all levels, and supports issue management and minor initiatives. This is a non-technical role focused on business processes, operational performance, and stakeholder coordination rather than system design or application development.

Lead cross-functional work groups involving clinical, operational, quality, compliance, and administrative stakeholders to address healthcare operational issues

Facilitate issue identification, root cause analysis, risk assessment, and action planning to support operational improvements

Develop and deliver clear status updates, dashboards, and reports for frontline leaders, management, and executive leadership

Demonstrated experience leading cross-functional teams in a healthcare environment without direct authority Strong analytical skills with experience analyzing healthcare operational, quality, or performance data

Excellent written and verbal communication skills, including the ability to present complex information to senior and executive leadership

Strong organizational and time-management skills with the ability to manage multiple operational issues simultaneously

Experience working with healthcare regulatory, accreditation, or quality frameworks (e.g., Client, Joint Commission, state or federal regulations)

Experience with performance improvement, root cause analysis, or customer satisfaction initiatives

Basic project coordination experience

Bachelor's degree in a related field