Knowledge & Enablement Lead — Risk Operations

Mercury is seeking a Knowledge & Enablement Lead to own frameworks and governance for risk operations documentation, learning, and vendor training across Mercury’s BPO partners as we scale toward bank readiness. You will set standards, manage a vendor content team, and drive adoption through enablement practitioners embedded on other teams, while maintaining a systems-focused approach rather than a purely writing task. #J-18808-Ljbffr Mercury