Bartender

We are seeking a guest-oriented, friendly, and dependable individual to join our team as a Bartender at the Residence Inn in King of Prussia, PA! This property is managed by Gulph Creek Hotels (Wayne, PA). Join a company that values hospitality, teamwork, and growth. WHY WORK WITH US? KEY RESPONSIBILITIES Welcome and greet all guests in a friendly, professional, and courteous manner. Provide exceptional guest service and create a welcoming and enjoyable experience for all guests. Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and hotel standards. Take guest orders accurately and efficiently while maintaining a friendly and professional demeanor. Maintain knowledge of available beverages, menu items, ingredients, and daily specials. Recommend beverages and menu items based on guest preferences and answer questions regarding available selections. Prepare garnishes, glassware, mixers, and other bar supplies before and during service. Maintain a clean, organized, and properly stocked bar area throughout the shift. Ensure the bar, tables, counters, equipment, and surrounding areas are cleaned and sanitized regularly. Verify identification and comply with all applicable laws and company policies regarding the service of alcoholic beverages. Refuse service to guests who are underage or appear intoxicated, in accordance with company policies and applicable laws. Operate the point-of-sale system accurately and process guest checks, cash, credit cards, and other forms of payment according to established procedures. Maintain accurate cash handling and follow all hotel policies regarding cash, credit, and financial transactions. Monitor inventory levels and communicate low-stock items or supply needs to management. Assist with receiving, storing, and organizing beverage and bar supplies as needed. Maintain proper portion control to minimize waste and ensure consistency. Follow proper procedures for handling food, beverages, glassware, and bar equipment. Communicate effectively with guests, servers, kitchen staff, Front Desk, Management, and other hotel departments. Assist with setting up and breaking down the bar area for events, functions, and daily operations. Monitor the bar area to ensure guest safety and maintain a professional and welcoming environment. Address guest concerns and complaints promptly and professionally, involving management when necessary. Follow all health, safety, sanitation, and alcohol-service regulations. Maintain a professional appearance and positive attitude at all times. Maintain consistent attendance and punctuality. Keep work areas clean, organized, and properly stocked throughout the shift. Adhere to all company policies and procedures and consistently exemplify company values in all interactions. Perform additional duties as assigned. QUALIFICATIONS High School Diploma or equivalent preferred. Previous bartending, restaurant, hotel, hospitality, or customer service experience preferred. Previous experience in a hotel or full-service bar environment is preferred. Must meet all applicable legal requirements for serving alcoholic beverages. Responsible alcohol service certification preferred or required as applicable. Ability to work a flexible schedule, including evenings, weekends, and holidays. Ability to work independently and as part of a team. SKILLS & ABILITIES Strong customer service and interpersonal skills. Excellent communication and listening skills. Ability to remain friendly, professional, and composed in a fast-paced environment. Strong knowledge of beverage preparation and presentation. Ability to accurately take orders and process transactions. Strong attention to detail and ability to maintain cleanliness standards. Basic math skills, including addition, subtraction, percentages, and making change. Ability to multitask and prioritize responsibilities during busy service periods. Ability to handle cash, credit card transactions, and point-of-sale systems accurately. Ability to read, write, and speak English effectively. Ability to work effectively with guests and team members from diverse backgrounds. Strong problem-solving skills and ability to handle guest concerns professionally. PHYSICAL REQUIREMENTS Regularly stand and walk for extended periods. Frequently use hands and fingers to prepare beverages, handle glassware, operate equipment, and process transactions. Frequently reach with hands and arms. Occasionally bend, kneel, crouch, and reach to retrieve supplies. Ability to lift and carry beverage cases, boxes, kegs, supplies, and other items as needed. Ability to lift, carry, push, and pull bar equipment, carts, and supplies. Must have close and distance vision, color vision, and focus ability. Ability to work in a fast-paced environment for extended periods. Ability to safely handle glassware, bar equipment, cleaning products, and other materials. Ability to remain on feet and actively perform job duties throughout the shift. #J-18808-Ljbffr GCP Prussia Hotel Management