Client Account Manager - Experiences

Client Account Manager - Experiences

Napa, California, United States

We are seeking motivated individuals interested in working remotely to support clients with planning and coordinating travel experiences. As a Client Account Manager - Experiences, you will assist clients in researching, organizing, and reserving travel arrangements including accommodations, transportation, cruises, and activities.

This role focuses on providing personalized support to help clients create smooth and enjoyable travel experiences. You will communicate with clients to understand their preferences, offer recommendations, and manage the details of their trips from start to finish. This opportunity is ideal for individuals who enjoy helping others, are detail-oriented, and are comfortable working independently in a remote environment.

Responsibilities:

• Research and plan travel options based on client preferences
• Coordinate bookings for flights, hotels, cruises, and packages
• Communicate with clients to understand needs and provide guidance
• Provide destination recommendations and travel insights
• Manage reservations and assist with updates or changes when needed
• Stay informed on travel trends, destinations, and supplier options

Requirements:

• Strong communication and customer service skills
• Ability to organize information and manage multiple details
• Comfortable using online tools and completing research
• Self-motivated and able to work independently
• Must reside in the United States, United Kingdom, Australia, Spain, Mexico, or Latin America

Benefits:

• Work remotely from home
• Flexible schedule
• Ongoing training and industry resources
• Access to travel-related perks and discounts
• Opportunity to grow within the travel industry