PROJECT MANAGER

The Project Manager is responsible for planning, coordinating, and ensuring successful completion of projects. ESSENTIAL FUNCTIONS: Manages the day-to-day operational aspects of assigned projects; ensures that all projects are delivered on-time, within scope and within budget. Develops and implements project plans according to customer specifications; defines Scope of Work (SOW), goals, and deliverables; involves all relevant stakeholders to determine priorities, ensure technical feasibility, and manage progress. Manages timelines, risks, and deliverables according to scope. Establishes and coordinates project implementation schedule to include: Kick-off meeting, installations, training, database builds, shipping and billing schedules. Serves as primary Point of Contact (POC); provides ongoing communication for customers, various teams, and stakeholders. Manages critical functions of operations management to improve quality, reduce costs, manage inventory, and ensure customer satisfaction. Prepares progress reports for stakeholders including issues encountered and resolutions. Determines the customers' goals and needs, manages expectations accordingly; provides tools, resources, and ongoing support for successful, self-sufficient operation. Updates customer database to ensure accurate customer specific information; utilizes database for equipment, shipping, and correspondence information. Communicates with Distributors negotiating quotes; coordinates site visits, installations, and schedules according to scope of work. Supports various teams, including marketing, regional sales managers, product managers, and engineers, as needed. Prepares Bid Proposals, Request for Proposals (RFP) and other reports, as required. Recommends viable solutions for all platforms and process improvement for flawless execution of projects and guaranteed customer satisfaction. Reports and escalates issues to management, as needed. Performs other related duties as assigned by upper management. Updates job knowledge and maintains proficiency by attending conferences and participating in educational opportunities and professional organizations. REQUIREMENTS: BS in Business Management, Marketing, or closely related field; relevant years' experience will be considered in lieu of degree. Requires a consistent and dependable work history, ideally reflecting 3-5 years of tenure with each previous employer. Proficient with Microsoft Office, Excel, PowerPoint, and project software. Minimum of 3 years experience in Project Management or Account Management. Contracting and Fleet Management experience, preferred. Marketing and Technical experience and/or aptitude, a plus. Ability to represent Syntech with the highest level of behavior and integrity at all times. Protect the organization’s value by keeping information confidential. Ability to build strong relationships with trust, respect and dependability. Clear communicator with excellent written and verbal communication skills. Detail and process-oriented; able to maintain accurate documentation. Solid organizational and time management skills. Proven ability to manage multiple projects at various stages involving cross-functional departments, stakeholders, customers, distributors, and vendors, ensuring success. Self-starter; able to work in a friendly, fast-paced environment with minimal supervision. Proven ability to successfully meet deadlines and complete workload assignments. Ability to develop and adapt creative solutions to unique projects. Willingness to travel up to 25% of the time. CLOSING DATE: 8/31/26 Syntech job descriptions are meant as summarizations only. They do not necessarily reflect all duties and responsibilities of a position. Syntech is a drug and alcohol-free work environment and Equal Opportunity/Affirmative Action Employer (Minority/Female/Disabled/Veteran) #J-18808-Ljbffr