Teller - Cohoes Branch

Hudson River Community Federal Credit Union’s mission is to make our members’ lives better.

Teller

Start your career in financial services with a team that values service, collaboration, and professional growth. We are looking for a motivated Teller who is eager to learn, provide outstanding member experience, and grow within the credit union industry.

Key Responsibilities:
• Process deposits, withdrawals, payments, cash checks, and transfers
• Assist and educate members on the use of online accounts, mobile banking and other remote channels.
• Assist members with ITM/ATM transactions and questions.
• Build positive member relationships by identifying member needs and recommending products/services.
• Resolve routine member concerns and issues efficiently, with professionalism, and patience to attract to maintain members.
• Proactive use of fraud-detection resources, to identify suspicious activity early, protect member assets, and uphold integrity of the credit union.
• Support branch opening/closing procedures and assist with branch workflow and coverage
• Foster a fun and collaborative environment to service our members, grow relationships and engage with your peers.
Qualifications:

Experience: One month to one year experience. Previous credit union or financial experience preferred.

Education: High School Diploma or GED.

Required Skills:
• Passionate about exceptional member service and relationship building.
• Excellent communication and interpersonal skills
• Strong attention to detail and problem-solving skills
• Proficiency with banking systems, digital tools, and Microsoft office products

Employment Details:
• Location: HRCCU Cohoes Branch. *Training may be completed at other HRCCU branch locations that may require local travel!*
• Payrate: $20.00-$24.00, based on candidate’s experience, qualifications, and demonstrated skills relevant to the position.

• Employment Status: Hourly, full-time, 36-40 hours per week, Monday through Friday with a Saturday shift rotation.

• Medical, Dental, Vision, FSA & HSA options.
• Life insurance, short term, & long-term disability benefits.
• 401K with matching contribution up to 10%.
• Generous paid time off, including birthday off and additional12 observed holidays.
• Gym reimbursement and wellness program.
• Internal and external training, including certification and tuition reimbursement.
• Community Volunteer initiatives.
• Career growth & advancement opportunities.

We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring open communication and employees feel valued.

Our Culture Statement: To create a supportive, inclusive and purpose-driven workplace where employees feel valued, empowered and inspired to serve our community while demonstrating kindness and empathy towards one another.

Learn more about our company culture and benefits on our careers page!

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

If you are unable to complete this application online due to a disability, please contact Human Resources at View email address on hrccu.hrmdirect.com