Underwriter - HIMI

Job Description

Job Description

Join us at HIMI, part of the HEMIC Family of Companies!

Voted one of Hawai`i Business’ Best Places to Work for 7 Years in a Row!

As a HIMI employee, you will get:

• People Who Care

Voted one of Hawai`i Business’ Best Places to Work, and Pacific Business News’ Best Workplaces, our business is founded on caring for Hawai`i workers, Hawai`i businesses, and each other.

• Professional Growth

We’re passionate about your development. Whether it’s achieving a formal certification or attending a workshop to improve your communication skills, we will support and encourage you to grow.

• Benefits & Perks

We offer competitive salary and best-in-class benefits, including a 401k match, flex-time, generous PTO, 15 paid holidays, and so much more!

• Opportunity to Give Back

Giving back to our community is our kuleana and we offer numerous opportunities for our employees to take part - whether it be volunteering for a fundraiser, attending a charity walk, or getting a match for your charitable contributions.

Why our Underwriter is Important:

HIMI is a Managing General Agency and Third-Party Administrator dedicated to supporting Hawai`i’s businesses through customized insurance packages and expert insurance consulting. Our Underwriter plays a key role in delivering excellent customer service by managing accounts, fostering strong agency relationships, and supporting agents in providing well-rounded and competitive insurance solutions.

Essential Duties

• Review insurance coverage applications for completeness according to HIMI and carrier partner procedures and guidelines. Determine appropriate market placement based on application criteria and needs of the agency and agent.
• Effectively manage book of assigned agencies including renewal management and account servicing.
• Provide timely quotes and communication.
• Assist agents in identifying coverage gaps.
• Comply with HIMI Service Standards. Meet service standard quality and timeliness guidelines for all HIMI carrier partners and their processes.
• Establish good rapport with agents to promote positive relationships.
• Promote a culture of outstanding customer service across the organization.
• Support organization-wide and HIMI diversification initiatives including cross-selling and product offerings.
• Other duties as assigned.

Requirements

• Detail-oriented with strong organizational and time management skills.
• Self-starter with the ability to work independently and collaboratively with a solutions-oriented mindset.
• Strong customer service focus with excellent verbal and written communication skills.
• Proficiency with Microsoft operating systems, including Outlook, Excel, and Word.
• Bachelor’s degree or equivalent comparable experience.
• 2+ years of insurance experience.
• Knowledge of multi-line insurance coverage, policy forms, rating, and manuals (preferred).
• Hawaii Insurance Producers License (preferred)