Airline Commissary Lead, CVG

Commissary Lead

Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules.

Number of weekly hours may increase or decrease due to seasonal flight changes.

Serves as a working shift Commissary Lead for daily operations. Directs, trains, and coordinates an assigned shift for food/beverage/snack services provided to airlines and charter aircraft. Lead by example, exemplifying integrity, professionalism, and excellent communication skills. Motivate to achieve results while leading people fairly and with respect. Must be totally committed to the importance of serving the customer and have an excellent customer service focus.

Essential Duties and Responsibilities:

• Plans, organizes, directs, and participates in the commissary operations for both contracted commercial flights and charter aircraft.
• Supervises that all aircraft carts and bins containing prepared food, beverages, ice, and snacks are adequately prepared and in place on the aircraft in a timely manner.
• Direct and train assigned Agents. Training includes new employee training and on-going in-service training, including monthly compliance and yearly safety training. Maintains required training records.
• Implements departmental policy as directed for operations. Advises the General Manager and Regional Manager on policy issues, including making recommendations and decisions as appropriate and developing more efficient methods of operations as needed.
• Coordinates commissary activities with air carrier personnel, station managers, and representatives of the Transportation Security Administration (TSA) as required for assigned shift.
• Participates in the operation and training of various types of equipment.
• Ensures compliance with current Federal Aviation Administration (FAA) and TSA security regulations, airline corporate rules and regulations, directives, and procedures. Implements necessary changes in operations as directed. Attends regular and as-needed meetings.
• Maintains emergency checklists and supplies.
• Prepares and submits verbal and written reports related to service activities as required.
• Updates Multi-User Flight Information Display System (MUFIDS) as required.
• Coordinates communications between Airport, airline dispatch personnel and flight captain, including, but not limited to, information related to passenger manifests, weight/balance, fueling requirements, on/off times, uplift, flight release and weather packages.
• Handles other business-related responsibilities involving billing, correcting/updating payment data, collecting payments, cash handling, ordering supplies and other similar duties.

Qualifications:

• Must be 18 years of age or older.
• Must have a valid driver's license.
• Must be able to understand basic arithmetic.
• Must have authorization to work in the United States as defined by the Immigration Reform and Control Act of 1986.
• Must be able to pass a pre-employment drug screening and 10-year background check.

Physical Demands:

• Must be able to lift up to 70 lbs. when loading food and beverage carts and loading into bins and aircraft, or into storage shelves/compartments.
• Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, climbing, balancing, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time as the commissary is loaded into and off of the aircraft.
• Must have sufficient hearing and vision and ability to safely perform the essential functions of the position.

Work Environment:

The work environment is at an airport, both indoors and outdoors. Extreme weather conditions and temperature ranges may be encountered.

Job Type: Full-time

Salary: $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Holidays
• Night shift
• Overnight shift
• Weekends as needed

Education:

• High school or equivalent

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person