Sales Specialist

Sales Specialist

RTA Cabinet Store @ Renovation Brands

About the Role:

We are seeking an experienced Sales Specialist who will engage with qualified leads to guide customers through the design and purchasing process. This role involves connecting with Customers remotely via phone, email, video chat, and text to understand their project needs, creating accurate designs using 20/20 kitchen design software, and closing sales to exceed goals. The ideal candidate has strong communication skills, sales expertise, and experience with CRM software, with a focus on delivering quality service in a fast-paced sales environment.

• Location: 100% Remote.
• Reports to: Sales Manager
• Achievable Total Compensation Range: $80,000 - $150,000 annually, reflecting individual sales performance. (Base salary plus uncapped sales commission)
• Base Salary: $37,440
• Schedule: 40 hours, hourly position eligible for overtime pay. Must be available to work some evenings and weekends.

What You’ll Do:

• Connect with customers in a 100% remote capacity via phone, email, video chat, and text to understand their project needs and guide them through the design and purchasing process.
• Sell effectively, close customer orders, and consistently exceed sales goals.
• Execute a high volume of outbound calls, emails, and texts to new and existing customers.
• Work qualified leads provided by the company; no cold calling required.
• Meet and exceed monthly sales goals and KPIs.
• Produce accurate, high-quality designs from customer sketches using 20/20 design software.
• Maintain accurate and up to date customer records in CRM software, following designer SOP.

What We’re Looking For:

• Excellent sales skills, with a demonstrated ability to close and exceed sales goals in a high customer count environment.
• Kitchen design software experience required, in one of the following: 20/20, Chief Architect, Kitchen Pro, or Cabinet Vision.
• CRM software experience.
• Home improvement industry experience is a plus.
• Excellent communication skills, both verbal and written.
• Highly organized, self-motivated, and a collaborative team player.
• A dedicated, distraction free remote workspace is required.
• Reliable high-speed internet required.

Candidate Experience:

• Ensuring a smooth and enjoyable candidate experience is very important to us at Renovation Brands. For transparency, our interview process varies in length, depending on the position and appropriate number of interview stages.

• Collaboration is a key proponent of success at Renovation Brands, which is on display during our interview process for a number of positions where it is common to have members of our Senior Leadership Team as well as your future manager partake as Interviewers. This provides candidates with immediate facetime and rapport building.

Artificial Intelligence (AI) Usage:

• Candidate Use of AI - We recognize that AI tools can be helpful in preparing for your job search. While you're welcome to use AI for research and preparation, all assessments, applications, and interviews should reflect your own experience, skills, and ideas. We want to get to know the real you.

• Renovation Brands Use of AI - Renovation Brands uses AI tools to support our hiring process. AI-assisted outputs are always reviewed by a qualified member of our talent team before any decisions are made. No rejection, advancement, or offer decision is made by AI alone.

About Renovation Brands:

Home is one of the most sacred places, where everything is more personal and where memories are made. At Renovation Brands, we have a tremendous opportunity to create engaging experiences and lasting relationships with our consumers.

Our focus is on creating design-rich home improvement product offerings via Ecommerce that offer innovation that matters to consumers and enhances not only their environment and aesthetics but also the way they live.

Commitment to Diversity:

At Renovation Brands, we value an inclusive, transparent work environment where every voice is heard. We embrace our differences and believe that when you feel welcomed, valued, and empowered, it drives innovation and strengthens our culture.

As we grow, bringing on great talent is key to achieving our mission. From California to New York, our diverse team collaborates on groundbreaking Ecommerce projects nationwide. We believe our diversity makes us stronger and better equipped to serve customers globally.

Our Benefits:

At Renovation Brands, we have you covered when it comes to our comprehensive Benefits Package, including:

• Competitive Base Salary in line with market expectations
• Medical, Dental, and Vision plans
• 401(k) Safe Harbor Plan with 4% employer match dollar for dollar
• Paid vacation allocated by position, and numerous paid holidays
• Paid Parental Leave
• Paid Sick Days (based on applicable state laws)
• Employee Discount program across all brands at a price of 10%-20% above cost
• Voluntary Life Insurance & Disability Insurance
• Voluntary Accident & Critical Illness Insurance
• Employee Referral Program w/Monetary Bonus
• Discounts through LifeMart

Our Mission:

Empowering our customers to bring their visions to life.

Our Culture & Values:

Our employees are our most precious resource. We want to create an environment where people build on each other’s ideas, are empowered within their roles to drive growth, and use our consumer insight tools to better serve all of our constituents.

Our foundation is supported by five (5) core values that serve as pillars of our culture:

• Empower the Customer – This is about their vision, not ours.
• Think big. Move fast – We sprint when others stroll.
• We’re a team first – Period.
• Fearlessly Transparent – Robust debate, wholehearted respect, and commitment required.
• Do’ers Not Dreamers – We get more done with a match than other companies do with a blowtorch.

Our Brands:

American Tin Ceilings | Reggio Registers | Baseboarders | RTA Cabinet Store | Electric Fireplaces Direct | Mantels Direct | Trueform Concrete & Blendhouse | Cast & Bevel | Vent Covers Unlimited | Madelyn Carter

Visit us @ RenovationBrands.com & on LinkedIn @ Renovation Brands - LinkedIn