Aquatics Lead Coordinator
SafeSplash + SwimLabs Morrisville (Triangle)
Benefits Opportunity for advancement Competitive salary Flexible schedule Position Purpose Drive successful Swim business through excellence on the aquatics side of the business. Essential Job Duties Hiring, Training and Developing People Training of SafeSplash Instructors: Facilitation of entire training program for Swim instructors including the curriculum and practical trainings Must be able to communicate detailed Swim training programs to instructors with various levels of experience Maintain the high standard of teaching requirements of SafeSplash Swim School Detailed management of training schedules to make sure that training requirements are met Instructor Review Program Facilitation of Quarterly and Annual reviews for all instructors. Scheduling and management of Quarterly Review process, which includes management of the Peer-to-Peer program In collaboration with the SwimLabs Operations Manager, conducting and communicating annual reviews for all instructors Must be able to critique employee performance and communicate feedback effectively Must be able to identify employee deficiencies and provide supplemental training Develop programs Evaluate customer progress continously Make sure all customers are happy Ongoing Education Promotes continuing education and development of instructors Communication of training provided by Corporate or development of material needed by local staff Should have knowledge of current competitive swimming techniques Poolroom and Equipment Room Management CPO Certification required Maintains pools according to local health department requirements Keeps the poolroom clean and operational to high SwimLabs standards Manages usage and supply of all chemicals, tools, and equipment Manages equipment and keeps all functionality at all times Delegates responsibilities to staff and oversees teamwork Frontline Technical Support Responsibility for all technology involved with lessons. Maintenance of computer and camera systems Acts as first responder to technical issues Works with Corporate IT Specialist to address ongoing maintenance and immediate technical issues Staff Culture Development and continuation of positive work environment for all staff that maintains exceptional lesson quality and outstanding customer service. Maintaining a safe, secure, and legal work environment Developing a teamlike atmosphere that encourages instructors to collaborate and learn from each other Implementation of team building activities that lead to employee retention Work closely with SwimLabs Operations Manager on many business related duties including, but not limited to: Recruiting, selecting, and converting prospective applicants into SwimLabs Instructors Scheduling training, classes, staff availability, and on‑going education Desired Qualifications Strong organizational skills Interpersonal skills Coached for a minimum of 2 years Effective communication skills Passionate about swimming Background in swimming Undergraduate degree preferred #J-18808-Ljbffr SafeSplash + SwimLabs Morrisville (Triangle)
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